General questions
- What is UPS's fiscal year?
UPS's fiscal year is the same as the calendar year, ending on December 31.
- Where is UPS headquartered?
55 Glenlake Parkway, N.E.
Atlanta, Georgia 30328
Telephone: 404-828-6000
Fax: 404-828-6440- On what stock exchange is UPS stock traded?
UPS Class B common stock is traded on the New York Stock Exchange under the symbol "UPS". UPS Class A shares are not publicly traded.
- What is the difference between Class A shares and Class B shares?
The difference between A shares and B shares is the voting rights. Class A shares have 10 votes per share, and Class B shares have one vote per share. Class A shares are held by UPS employees and retirees; they are not publicly traded.
- What percent of outstanding shares are Class A versus Class B?
As of December 31, 2023, about 15% of UPS's outstanding shares were Class A, and 85% were Class B.
- When did UPS have its Initial Public Offering?
On November 10, 1999, UPS offered 109,400,000 shares on the NYSE. The Initial Public Offering stock price was $50.
- What is UPS's dividend policy?
The UPS Board of Directors periodically reviews the company's cash position and future needs for cash. These needs would include reinvestment in the business, dividend payment, debt repayment and share repurchase. UPS has a target dividend payout ratio of approximately 50% of prior year adjusted earnings per share and the Board has typically declared quarterly dividends on UPS common stock.
- What are the CUSIP numbers for UPS Class A and Class B stock?
The CUSIP for UPS Class A shares is 911312205, and for Class B shares it is 911312106.
Shareowner account information
- Who is UPS's transfer agent?
UPS's transfer agent is Computershare.
- How can I contact the UPS Transfer Agent?
Computershare’s web address is www.computershare.com/ups. The dedicated toll-free number for shareowner services is 888-663-8325. If you are calling from outside the U.S., the telephone number is 201-680-6612. Hearing-impaired assistance for a U.S. caller is available through 800-231-5469. Hearing-impaired assistance for a caller outside the U.S. is available through 201-680-6610.
U.S. Postal delivery should be sent to:
UPS
c/o Computershare
P.O. Box 43084
Providence RI 02940-3084UPS delivery should be sent to:
UPS
c/o Computershare
150 Royall St., Suite 101
Canton, MA 02021- How do I obtain a PIN number to access my account information?
Contact Computershare at 800-758-4674 for Class B shareowners or 888-663-8325 for Class A shareowners.
The website address for Computershare is www.computershare.com/ups.
- How do I access my UPS account electronically?
Class B shareowners: www.computershare.com/ups
Class A shareowners: www.computershare.com/ups
- How do I transfer common stock?
You can learn more about transferring UPS common stock by visiting Computershare’s website at www.computershare.com/ups if you are considering transferring Class A shares, or www.computershare.com/ups if you are considering transferring Class B shares.
- Can I obtain shareowner materials electronically – including voting my proxy online?
Yes. To receive shareowner information electronically, go to www.icsdelivery.com/ups and follow the instructions.
Dividend reinvestment and direct purchase plans
- Does UPS offer a Dividend Reinvestment Plan (DRIP) for Class B shares?
UPS offers a Dividend Reinvestment Plan for Class B shareowners, administered by our transfer agent, Computershare. You may enroll in the plan online by accessing your account at www.computershare.com/ups.
- Does UPS offer a Dividend Reinvestment Plan (DRIP) for Class A shares?
Owners of Class A shares may reinvest dividends to purchase additional shares of Class A common stock. You may enroll in the plan online by accessing your account at www.computershare.com/ups.
- Does UPS offer a plan for purchasing and/or selling shares without the necessity of going through a broker?
Yes. A direct stock purchase program is offered through our transfer agent, Computershare. To make an initial purchase of Class B shares go to www.computershare.com/investor and go to “Buy stock direct-search and enroll in available plans.” Follow the instructions provided to search for Investment Plans and access the Enrollment Wizard.
If you already own Class B shares, you can enroll in the plan online by accessing your account through www.computershare.com/investor. Or you may call 800-758-4674.
- At what price will my Class A shares be sold under the Program?
The price per share that you will receive will be determined based on the prevailing market price of Class B shares on the NYSE at the time of trade execution for market orders, or at the limit price entered by the seller in the event a limit order fills. The price per share that you receive will probably be different from the price of the UPS class B shares at the moment in time when you place your order. For more information see Computershare’s website at www.computershare.com/ups.
- What is the purchase price for class A shares purchased under the Program?
There is no public trading market for class A shares. Class A shares are convertible into class B shares on a one-for-one basis. If your purchase order is confirmed through Computershare’s website during regular trading hours on a day the New York Stock Exchange (the “NYSE”) is open for trading, the price per class A share purchased under the Program will be equal to the average of the high, low and closing price of a share of our class B common stock on the NYSE on the date that you properly completed your purchase documentation. If your purchase order is confirmed through Computershare’s website outside of regular trading hours on a day the NYSE is open for trading, the price per class A share purchased under the Program will be equal to the average of the high, low and closing price of a share of our class B common stock on the NYSE on the next succeeding trading day after you properly completed your purchase documentation.
- Can I buy or sell Class B shares through the Direct Transaction Program?
No. However, you may buy and sell Class B shares through the Computershare Direct Stock Purchase and Dividend Reinvestment Plan. Computershare will execute your order at the market price.
Share information
- How can I find the closing price for UPS stock on a date in the past?
You can find historical price information by clicking here.
- How do I replace a lost certificate?
Contact our transfer agent, Computershare at 800-758-4674. Typically, a stop transfer will be first placed on the lost stock certificate. Then, a surety bond affidavit is sent to you to complete and return.
There are fees (generally 3% of the current market value of the lost certificate and a processing fee) to process the transaction.
- How do I designate beneficiaries to receive my stock upon my death?
Under normal circumstances, stock assets held in individual accounts become part of one's estate. In most cases, there are no designated beneficiaries (exceptions are trusts with predetermined trustees). For further information, contact UPS Investor Services at 800-877-1503.
- What happens to stock registered in two people's names (for example, spouses) upon the death of one?
In the event of the death of one shareowner of a joint account, the stock can be transferred (without any tax implication) to the surviving owner. The only paperwork required is proof of death (death certificate) and a transfer form which can be obtained from Computershare.
As with any estate and long-term planning however, you should consult a CPA or a tax planner to make sure this is a viable solution for you. For further information, contact UPS Investor Services at 800-877-1503.