ups-20200930

United States

Securities and Exchange Commission

Washington, D.C. 20549

_____________________________________

Form 10-Q

(Mark One)


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2020 or


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number 001-15451

_____________________________________

United Parcel Service, Inc.

(Exact name of registrant as specified in its charter)

Delaware

58-2480149

(State or Other Jurisdiction of
Incorporation or Organization)

(IRS Employer
Identification No.)

55 Glenlake Parkway N.E.

Atlanta,

Georgia

30328

(Address of Principal Executive Offices)

(Zip Code)

(404) 828-6000

(Registrant’s telephone number, including area code)

____________________

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading Symbol

Name of Each Exchange on Which Registered

Class B common stock, par value $0.01 per share

UPS

New York Stock Exchange

0.375% Senior Notes due 2023

UPS23A

New York Stock Exchange

1.625% Senior Notes due 2025

UPS25

New York Stock Exchange

1% Senior Notes due 2028

UPS28

New York Stock Exchange

1.500% Senior Notes due 2032

UPS32

New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

☐

Non-accelerated filer

☐

Smaller reporting company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

There were 149,181,469 Class A shares, and 715,216,514 Class B shares, with a par value of $0.01 per share, outstanding at October 20, 2020.

Table of Contents

TABLE OF CONTENTS


PART I—FINANCIAL INFORMATION
	Cautionary Statement About Forward-Looking Statements	1
Item 1.	Financial Statements	2
	Consolidated Balance Sheets	2
	Statements of Consolidated Income	3
	Statements of Consolidated Comprehensive Income (Loss)	3
	Statements of Consolidated Cash Flows	4
	Notes to Unaudited, Consolidated Financial Statements	5
	Note 1—Basis of Presentation and Accounting Policies	5
	Note 2—Recent Accounting Pronouncements	6
	Note 3—Revenue Recognition	7
	Note 4—Stock-Based Compensation	10
	Note 5—Cash and Investments	12
	Note 6—Property, Plant and Equipment	15
	Note 7—Employee Benefit Plans	16
	Note 8—Goodwill and Intangible Assets	19
	Note 9—Debt and Financing Arrangements	20
	Note 10—Leases	23
	Note 11—Legal Proceedings and Contingencies	27
	Note 12—Shareowners’ Equity	29
	Note 13—Segment Information	35
	Note 14—Earnings Per Share	36
	Note 15—Derivative Instruments and Risk Management	37
	Note 16—Income Taxes	43
	Note 17—Transformation Strategy Costs	44
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	45
	Overview	45
	Supplemental Information - Items Affecting Comparability	47
	Results of Operations - Segment Review	48
	U.S. Domestic Package Operations	49
	International Package Operations	52
	Supply Chain & Freight Operations	55
	Consolidated Operating Expenses	57
	Other Income and (Expense)	60
	Income Tax Expense	61
	Liquidity and Capital Resources	62
	Cash Flows From Operating Activities	62
	Cash Flows From Investing Activities	64
	Cash Flows From Financing Activities	65
	Sources of Credit	66
	Contractual Commitments	66
	Guarantees and Other Off-Balance Sheet Arrangements	66
	Legal Proceedings and Contingencies	66
	Collective Bargaining Agreements	66
	Recent Accounting Pronouncements	67
	Rate Adjustments	68
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	69
Item 4.	Controls and Procedures	70
PART II—OTHER INFORMATION
Item 1.	Legal Proceedings	71
Item 1A.	Risk Factors	71
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	72
Item 6.	Exhibits	73

Table of Contents

PART I. FINANCIAL INFORMATION

Cautionary Statement About Forward-Looking Statements

This report, our Annual Report on Form 10-K for the year ended December 31, 2019 and our other filings with the Securities and Exchange Commission contain and refer to “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Statements other than those of current or historical fact, and all statements accompanied by terms such as “believe,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan,” and variations thereof, and similar terms, are intended to be forward-looking statements. Forward-looking statements are made subject to the safe harbor provisions of the federal securities laws pursuant to Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

From time to time, we also include forward-looking statements in other publicly disclosed materials. Such statements may relate to our intent, belief and current expectations about our strategic direction, prospects and future results, and give our current expectations or forecasts of future events; they do not relate strictly to historical or current facts. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any forward-looking statements because such statements speak only as of the date when made.

Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience, present expectations or anticipated results. These risks and uncertainties, many of which are outside of our control, include, but are not limited to: continued uncertainties related to the impact of the COVID-19 pandemic on our business and operations, financial condition, financial results and financial position, our customers and suppliers, and on the global economy; changes in general economic conditions, in the U.S. or internationally; significant competition on a local, regional, national and international basis; changes in our relationships with our significant customers; changes in the complex and stringent regulation in the U.S. and internationally (including tax laws and regulations); increased physical or data security requirements or complexities; legal, regulatory or market responses to global climate change; results of negotiations and ratifications of labor contracts; employee strikes, work stoppages or slowdowns; the effects of changing prices of energy, including gasoline, diesel and jet fuel, and interruptions in supplies of these commodities; changes in exchange rates or interest rates; uncertainty from the expected discontinuance of LIBOR and transition to any other interest rate benchmark; our ability to maintain our brand image; breaches in data security; disruptions to the Internet or our technology infrastructure; interruptions in or impacts on our business from natural or man-made events or disasters including terrorist attacks, epidemics or pandemics; our ability to accurately forecast our future capital investment needs; exposure to changing economic, political and social developments in international and emerging markets; changes in business strategy, government regulations, or economic or market conditions that may result in asset impairments; increases in our expenses or funding obligations relating to employee health, retiree health and/or pension benefit plans; potential additional tax liabilities in the U.S. or internationally; the potential for various claims and litigation related to labor and employment, personal injury, property damage, business practices, environmental liability and other matters; our ability to realize the anticipated benefits from acquisitions, joint ventures or strategic alliances; our ability to realize the anticipated benefits from our transformation initiatives; cyclical and seasonal fluctuations in our operating results; our ability to manage insurance and claims expenses; and other risks discussed in our filings with the Securities and Exchange Commission from time to time, including our Annual Report on Form 10-K for the year ended December 31, 2019, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 and subsequently filed reports. You should consider the limitations on, and risks associated with, forward-looking statements and not unduly rely on the accuracy of information contained in such forward-looking statements. We do not undertake any obligation to update forward-looking statements to reflect events, circumstances, changes in expectations, or the occurrence of unanticipated events after the date of those statements, except as required by law.

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Item 1. Financial Statements

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

September 30, 2020 (unaudited) and December 31, 2019 (in millions)


	September 30, 2020		December 31, 2019
ASSETS
Current Assets:
Cash and cash equivalents	$	8,839	$	5,238
Marketable securities	402		503
Accounts receivable	9,153		9,645
Less: Allowance for credit losses	(160)		(93)
Accounts receivable, net	8,993		9,552

Other current assets	1,696		1,810
Total Current Assets	19,930		17,103
Property, Plant and Equipment, Net	32,164		30,482
Operating Lease Right-Of-Use Assets	3,022		2,856
Goodwill	3,816		3,813
Intangible Assets, Net	2,289		2,167
Investments and Restricted Cash	25		24

Deferred Income Tax Assets	277		330
Other Non-Current Assets	883		1,082
Total Assets	$	62,406	$	57,857
LIABILITIES AND SHAREOWNERS’ EQUITY
Current Liabilities:
Current maturities of long-term debt, commercial paper and finance leases	$	2,382	$	3,420
Current maturities of operating leases	560		538
Accounts payable	5,609		5,555
Accrued wages and withholdings	3,140		2,552
Self-insurance reserves	1,128		914

Accrued group welfare and retirement plan contributions	857		793

Other current liabilities	1,780		1,641
Total Current Liabilities	15,456		15,413
Long-Term Debt and Finance Leases	23,336		21,818
Non-Current Operating Leases	2,473		2,391
Pension and Postretirement Benefit Obligations	9,630		10,601
Deferred Income Tax Liabilities	2,145		1,632

Other Non-Current Liabilities	3,760		2,719
Shareowners’ Equity:
Class A common stock (150 and 156 shares issued in 2020 and 2019, respectively)	2		2
Class B common stock (714 and 701 shares issued in 2020 and 2019, respectively)	7		7
Additional paid-in capital	490		150
Retained earnings	11,115		9,105
Accumulated other comprehensive loss	(6,022)		(5,997)
Deferred compensation obligations	20		26
Less: Treasury stock (0.4 shares in 2020 and 2019)	(20)		(26)
Total Equity for Controlling Interests	5,592		3,267
Noncontrolling interests	14		16
Total Shareowners’ Equity	5,606		3,283
Total Liabilities and Shareowners’ Equity	$	62,406	$	57,857

See notes to unaudited, consolidated financial statements.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

STATEMENTS OF CONSOLIDATED INCOME

(In millions, except per share amounts)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Revenue	$	21,238	$	18,318	$	59,732	$	53,526
Operating Expenses:
Compensation and benefits	11,077		9,590		32,006		28,206
Repairs and maintenance	576		485		1,693		1,392
Depreciation and amortization	677		587		1,986		1,730
Purchased transportation	3,937		2,984		10,584		8,950
Fuel	618		824		1,878		2,451
Other occupancy	376		346		1,114		1,039
Other expenses	1,614		1,374		4,824		4,093
Total Operating Expenses	18,875		16,190		54,085		47,861
Operating Profit	2,363		2,128		5,647		5,665
Other Income and (Expense):
Investment income and other	338		237		1,011		672
Interest expense	(176)		(159)		(526)		(487)
Total Other Income and (Expense)	162		78		485		185
Income Before Income Taxes	2,525		2,206		6,132		5,850
Income Tax Expense	568		456		1,442		1,304
Net Income	$	1,957	$	1,750	$	4,690	$	4,546
Basic Earnings Per Share	$	2.25	$	2.03	$	5.42	$	5.26
Diluted Earnings Per Share	$	2.24	$	2.01	$	5.39	$	5.23

STATEMENTS OF CONSOLIDATED COMPREHENSIVE INCOME (LOSS)

(In millions)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Net Income	$	1,957	$	1,750	$	4,690	$	4,546
Change in foreign currency translation adjustment, net of tax	65		(48)		(66)		(28)
Change in unrealized gain (loss) on marketable securities, net of tax	(2)		(3)		3		6
Change in unrealized gain (loss) on cash flow hedges, net of tax	(195)		206		(92)		270
Change in unrecognized pension and postretirement benefit costs, net of tax	43		43		130		129
Comprehensive Income	$	1,868	$	1,948	$	4,665	$	4,923

See notes to unaudited, consolidated financial statements.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

STATEMENTS OF CONSOLIDATED CASH FLOWS

(In millions)

(unaudited)


	Nine Months Ended September 30,
	2020		2019
Cash Flows From Operating Activities:
Net income	$	4,690	$	4,546
Adjustments to reconcile net income to net cash from operating activities:
Depreciation and amortization	1,986		1,730
Pension and postretirement benefit expense	481		566
Pension and postretirement benefit contributions	(1,307)		(2,321)

Self-insurance reserves	388		(181)
Deferred tax (benefit) expense	566		43
Stock compensation expense	508		716
Other (gains) losses	164		46
Changes in assets and liabilities, net of effects of business acquisitions:
Accounts receivable	352		843
Other assets	391		778
Accounts payable	(450)		(914)
Accrued wages and withholdings	1,330		(506)
Other liabilities	120		393
Other operating activities	64		(46)
Net cash from operating activities	9,283		5,693
Cash Flows From Investing Activities:
Capital expenditures	(3,219)		(4,336)
Proceeds from disposals of property, plant and equipment	10		61
Purchases of marketable securities	(202)		(487)
Sales and maturities of marketable securities	309		817
Net change in finance receivables	24		8
Cash paid for business acquisitions, net of cash and cash equivalents acquired	(13)		(6)
Other investing activities	(15)		(84)
Net cash used in investing activities	(3,106)		(4,027)
Cash Flows From Financing Activities:
Net change in short-term debt	(1,924)		(1,100)
Proceeds from long-term borrowings	5,003		4,802
Repayments of long-term borrowings	(2,746)		(2,411)
Purchases of common stock	(224)		(751)
Issuances of common stock	214		161
Dividends	(2,528)		(2,397)
Other financing activities	(351)		(158)
Net cash used in financing activities	(2,556)		(1,854)
Effect of Exchange Rate Changes on Cash, Cash Equivalents and Restricted Cash	(19)		6
Net Increase (Decrease) in Cash, Cash Equivalents and Restricted Cash	3,602		(182)
Cash, Cash Equivalents and Restricted Cash:
Beginning of period	5,238		4,367
End of period	$	8,840	$	4,185

See notes to unaudited, consolidated financial statements.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION AND ACCOUNTING POLICIES

Principles of Consolidation

The accompanying interim unaudited, consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. These interim unaudited, consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly our financial position as of September 30, 2020, our results of operations for the three and nine months ended September 30, 2020 and 2019 and our cash flows for the nine months ended September 30, 2020 and 2019. The results reported in these interim unaudited, consolidated financial statements should not be regarded as indicative of results that may be expected for any other period or the entire year. The interim unaudited, consolidated financial statements should be read in conjunction with the audited, consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2019.

Fair Value of Financial Instruments

The carrying amounts of our cash and cash equivalents, accounts receivable, finance receivables and accounts payable approximate fair value as of September 30, 2020 and December 31, 2019. The fair values of our investment securities are disclosed in note 5, our recognized multiemployer pension withdrawal liabilities in note 7, our short- and long-term debt in note 9 and our derivative instruments in note 15. We utilized Level 1 inputs in the fair value hierarchy of valuation techniques to determine the fair value of our cash and cash equivalents, and Level 2 inputs to determine the fair value of our accounts receivable, finance receivables and accounts payable.

Use of Estimates

The preparation of the accompanying interim unaudited, consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities and the disclosure of contingencies at the date of these financial statements, as well as the reported amounts of revenues and expenses during the reporting period.

Although our estimates contemplate current and expected future conditions, as applicable, it is reasonably possible that actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. In particular, a number of estimates have been and will continue to be affected by the ongoing COVID-19 pandemic. The severity, magnitude and duration of the pandemic, and the resulting economic consequences, remain uncertain, rapidly changing and difficult to predict. As a result, our accounting estimates and assumptions may change over time.

Such changes could result in future impairments of goodwill, intangible assets, long-lived assets and investment securities, incremental credit losses on financial assets, decreases in the carrying amount of our tax assets, increases in our self-insurance liabilities or increases in our net pension and postretirement benefit obligations at the time of a measurement event.

For interim unaudited, consolidated financial statement purposes, we provide for accruals under our various company-sponsored employee benefit plans for each three month period based on one quarter of the estimated annual expense.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 2. RECENT ACCOUNTING PRONOUNCEMENTS

Adoption of New Accounting Standards

In June 2016, the Financial Accounting Standards Board ("FASB") issued an accounting standards update ("ASU") introducing an expected credit loss methodology for the measurement of financial assets not accounted for at fair value. The methodology replaced the probable, incurred loss model for those assets. We adopted this standard on January 1, 2020. Upon adoption, we updated our process for calculating our allowance for credit losses to include reasonable and supportable forecasts that could affect expected collectability. In the third quarter of 2020, we decreased our allowance for credit losses by $6 million (an increase of $44 million year to date) based upon our current forecasts that reflect slight improvements in the economic outlook.

In January 2017, the FASB issued an ASU to simplify the accounting for goodwill impairment by eliminating the requirement to calculate the implied fair value of goodwill using a hypothetical purchase price allocation. Under this ASU, goodwill impairment is the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. We adopted this standard on January 1, 2020. Upon adoption, this ASU did not have a material impact on our consolidated financial position, results of operations or cash flows.

In March 2020, the FASB issued an ASU to temporarily ease the potential burden in accounting for reference rate reform. The update provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions affected by reference rate reform. The guidance was effective upon issuance and generally can be applied through December 31, 2022. We are evaluating the potential impacts of reference rate reform on our various contractual positions to determine whether we may apply any of the practical expedients set forth in this update.

For accounting standards adopted in the period ended September 30, 2019, refer to note 1 to our audited, consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2019.

Other accounting pronouncements adopted during the periods covered by the unaudited, consolidated financial statements did not have a material impact on our consolidated financial position, results of operations or cash flows.

Accounting Standards Issued But Not Yet Effective

In December 2019, the FASB issued an ASU to simplify the accounting for income taxes. The update removes certain exceptions to the general income tax principles. The update will be effective for us in the first quarter of 2021. We are evaluating the impact of its adoption on our consolidated financial statements and internal control over financial reporting environment, but do not expect this ASU to have a material impact on our consolidated financial position, results of operations or cash flows.

Other accounting pronouncements issued before, but not effective until after, September 30, 2020, are not expected to have a material impact on our consolidated financial position, results of operations or cash flows.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 3. REVENUE RECOGNITION

Revenue Recognition

Substantially all of our revenues are from contracts associated with the pickup, transportation and delivery of packages and freight (“transportation services”), whether carried out by or arranged by UPS, either domestically or internationally, which generally occurs over a short period of time. Additionally, we provide value-added logistics services to customers, both domestically and internationally, through our global network of company-owned and leased distribution centers and field stocking locations.

Disaggregation of Revenue


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Revenue:
Next Day Air	$	2,098	$	2,146	$	6,137	$	6,160
Deferred	1,378		1,248		3,873		3,494
Ground	9,749		8,061		27,745		23,431
U.S. Domestic Package	13,225		11,455		37,755		33,085

Domestic	776		689		2,183		2,069
Export	3,153		2,673		8,538		7,972
Cargo & Other	158		132		454		417
International Package	4,087		3,494		11,175		10,458

Forwarding	1,753		1,472		4,897		4,384
Logistics	1,040		846		2,862		2,511
Freight	870		852		2,360		2,486
Other	263		199		683		602
Supply Chain & Freight	3,926		3,369		10,802		9,983

Consolidated revenue	$	21,238	$	18,318	$	59,732	$	53,526

We account for a contract when both parties have approved the contract and are committed to perform their obligations, the rights of the parties are identified, payment terms are identified, the contract has commercial substance and collectability of consideration is probable.

Performance Obligations

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the basis of revenue recognition in accordance with GAAP. To determine the proper revenue recognition method for contracts, we evaluate whether two or more contracts should be combined and accounted for as a single contract, and whether the combined or single contract should be accounted for as more than one performance obligation. This evaluation requires judgment, and the decision to combine a group of contracts or separate the combined or single contract into multiple performance obligations could change the amount of revenue and profit recorded in a given period. Within most of our contracts, the customer contracts with us to provide distinct services, such as transportation services. The vast majority of our contracts with customers for transportation services include only one performance obligation; the transportation services themselves. However, if a contract is separated into more than one performance obligation, we allocate the total transaction price to each performance obligation based on the estimated relative standalone selling prices of the promised goods or services underlying each performance obligation. We frequently sell standard transportation services with observable standalone sales prices. In these instances, the observable standalone sales are used to determine the standalone selling price.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

In certain business units, such as Logistics, we sell customized, customer-specific solutions in which we integrate a complex set of tasks and components into a single capability (even if that single capability results in the delivery of multiple units). Hence, the entire contract is accounted for as one performance obligation. In these cases we typically use the expected cost plus a margin approach to estimate the standalone selling price of each performance obligation.

Satisfaction of Performance Obligations

We generally recognize revenue over time as we perform the services in the contract because of the continuous transfer of control to the customer. Our customers receive the benefit of our services as the goods are transported from one location to another. Further, if we were unable to complete delivery to the final location, another entity would not need to re-perform the transportation service already performed.

As control transfers over time, revenue is recognized based on the extent of progress towards completion of the performance obligation. The selection of the method to measure progress towards completion requires judgment and is based on the nature of the products or services to be provided. We use the cost-to-cost measure of progress for our package delivery contracts because it best depicts the transfer of control to the customer which occurs as we incur costs on our contracts. Under the cost-to-cost measure of progress, the extent of progress towards completion is measured based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. Revenues, including ancillary or accessorial fees and reductions for estimated customer incentives, are recorded proportionally as costs are incurred. Costs to fulfill include labor and other direct costs and an allocation of indirect costs. For our freight and freight forwarding contracts, an output method of progress based on time-in-transit is utilized as the timing of costs incurred does not best depict the transfer of control to the customer. In our Logistics business, we have a right to consideration from customers in an amount that corresponds directly with the value to the customers of our performance completed to date, and as such, we recognize revenue in the amount to which we have a right to invoice the customer.

Variable Consideration

It is common for our contracts to contain customer incentives, guaranteed service refunds or other provisions that can either increase or decrease the transaction price. These variable amounts are generally dependent upon achievement of certain incentive tiers or performance metrics. We estimate variable consideration at the most likely amount to which we expect to be entitled. We include estimated amounts of revenue, which may be reduced by incentives or other contract provisions, in the transaction price to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based on an assessment of anticipated customer spending and all information (historical, current and forecasted) that is reasonably available to us.

Contract Modifications

Contracts are often modified to account for changes in the rates we charge our customers or to add additional distinct services. We consider contract modifications to exist when the modification either creates new, or changes the existing, enforceable rights and obligations. Contract modifications that add additional distinct goods or services are treated as separate contracts. Contract modifications that do not add distinct goods or services typically change the price of existing services. These contract modifications are accounted for prospectively as the remaining performance obligations are distinct.

Payment Terms

Under the typical payment terms of our customer contracts, the customer pays at periodic intervals, which are generally seven days within our U.S. Domestic Package business, for shipments included on invoices received. Invoices are generated each week on the week-ending day, which is Saturday for the majority of our U.S. Domestic Package business, but could be another day depending on the business unit or the specific agreement with the customer. It is not customary business practice to extend payment terms past 90 days, and as such, we do not have a practice of including a significant financing component within our contracts with customers.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Principal vs. Agent Considerations

In our transportation businesses, we utilize independent contractors and third-party carriers in the performance of some transportation services. GAAP requires us to evaluate, using a control model, whether our businesses themselves promise to transfer services to the customer (as the principal) or to arrange for services to be provided by another party (as the agent). Based on our evaluation of the control model, we determined that all of our major businesses act as the principal rather than the agent within their revenue arrangements. Revenue and the associated purchased transportation costs are both reported on a gross basis within our statements of consolidated income.

Accounts Receivable, Net

Accounts receivable, net, include amounts billed and currently due from customers. The amounts due are stated at their net estimated realizable value. Losses on accounts receivable are recognized when reasonable and supportable forecasts affect the expected collectability. This requires us to make our best estimate of the current expected losses inherent in our accounts receivable at each balance sheet date. These estimates require consideration of historical loss experience, adjusted for current conditions, forward looking indicators, trends in customer payment frequency and judgments about the probable effects of relevant observable data, including present and future economic conditions and the financial health of specific customers and market sectors. Our risk management process includes standards and policies for reviewing major account exposures and concentrations of risk.

In the third quarter, we decreased our allowance for expected credit losses by $6 million (an increase of $44 million year to date) based upon current forecasts that reflect slight improvements in the economic outlook. Our allowance for credit losses as of September 30, 2020 and December 31, 2019 was $160 and $93 million, respectively. Amounts for credit losses charged to expense before recoveries during the three months ended September 30, 2020 and 2019 were $51 and $40 million, respectively, and for the nine months ended September 30, 2020 and 2019 were $204 and $145 million, respectively.

Contract Assets and Liabilities

Contract assets include billed and unbilled amounts resulting from in-transit packages, as we have an unconditional right to payment only once all performance obligations have been completed (i.e., packages have been delivered), and our right to payment is not solely based on the passage of time. Amounts may not exceed their net realizable value. Contract assets are generally classified as current and the full balance is converted each quarter based on the short-term nature of the transactions.

Contract liabilities consist of advance payments and billings in excess of revenue as well as deferred revenue. Advance payments and billings in excess of revenue represent payments received from our customers that will be earned over the contract term. Deferred revenue represents the amount of consideration due from customers related to in-transit shipments that has not yet been recognized as revenue based on our selected measure of progress. We classify advance payments and billings in excess of revenue as either current or long-term, depending on the period over which the advance payment will be earned. We classify deferred revenue as current based on the timing of when we expect to recognize revenue, which typically occurs within a short window after period-end. The full balance of deferred revenue is converted each quarter based on the short-term nature of the transactions. Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. In order to determine revenue recognized in the period from contract liabilities, we first allocate revenue to the individual contract liability balance outstanding at the beginning of the period until the revenue exceeds that deferred revenue balance.

Contract assets related to in-transit packages were $368 and $272 million at September 30, 2020 and December 31, 2019, respectively, net of deferred revenue related to in-transit packages of $463 and $264 million at September 30, 2020 and December 31, 2019, respectively. Contract assets are included within "Other current assets" in the consolidated balance sheets. Short-term contract liabilities related to advance payments from customers were $8 and $7 million at September 30, 2020 and December 31, 2019, respectively. Short-term contract liabilities are included within "Other current liabilities" in the consolidated balance sheets. Long-term contract liabilities related to advance payments from customers were $26 million at both September 30, 2020 and December 31, 2019. Long-term contract liabilities are included within "Other Non-Current Liabilities" in the consolidated balance sheets.

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NOTE 4. STOCK-BASED COMPENSATION

We issue share-based awards under various incentive compensation plans, which permit the grant of non-qualified and incentive stock options, stock appreciation rights, restricted stock and stock units, and restricted performance shares and performance units to eligible employees (restricted stock and stock units, restricted performance shares and performance units are herein referred to as "Restricted Units"). Upon vesting, Restricted Units result in the issuance of the equivalent number of UPS class A common shares after required tax withholdings. Dividends accrued on Restricted Units are reinvested in additional Restricted Units at each dividend payable date and are subject to the same vesting and forfeiture conditions as the underlying Restricted Units upon which they are earned.

The primary compensation programs offered under the UPS Incentive Compensation Plan include the UPS Management Incentive Award program, the UPS Long-Term Incentive Performance Award program and the UPS Stock Option program. We also maintain an employee stock purchase plan which allows eligible employees to purchase shares of UPS class A common stock at a discount. Additionally, our matching contributions to the primary employee defined contribution savings plan are made in shares of UPS class A common stock.

Management Incentive Award Program ("MIP")

We award Restricted Units under the MIP to certain eligible management employees. For Restricted Units granted under the MIP prior to 2019, vesting generally occurs ratably over a five-year period on January 15th of each of the years following the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). The grant value is expensed on a straight-line basis (less estimated forfeitures) over the requisite service period (except in the case of death, disability or retirement, in which case immediate expensing occurs). These historical awards will continue to vest through 2023.

Beginning with the MIP grant in the first quarter of 2019, Restricted Units vest one year following the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). The grant value is expensed on a straight-line basis (less estimated forfeitures) over the requisite service period (except in the case of death, disability or retirement, in which case immediate expensing occurs).

Based on the date that the eligible management population and performance targets were approved for the 2019 MIP, we determined the award measurement dates to be February 6, 2020 (for U.S.-based employees), February 12, 2020 (for executive management) and March 23, 2020 (for international-based employees); therefore, the Restricted Units awarded were valued for stock compensation expense purposes using the closing New York Stock Exchange ("NYSE") price of $106.51, $105.54 and $91.90 on those dates, respectively.

Long-Term Incentive Performance Award Program ("LTIP")

We award Restricted Units under the LTIP to certain eligible management employees. These Restricted Units generally vest at the end of a three-year performance period (except in the case of death, disability or retirement, in which case immediate vesting occurs on a prorated basis). The number of Restricted Units earned is based on the achievement of the performance targets established on the grant date.

For awards granted prior to 2020, the performance targets are equally-weighted among consolidated operating return on invested capital ("ROIC"), growth in currency-constant consolidated revenue and total shareholder return ("RTSR") relative to a peer group of companies. For the two-thirds of the award related to ROIC and growth in currency-constant consolidated revenue, we recognize the grant date fair value of these Restricted Units (less estimated forfeitures) as compensation expense ratably over the vesting period, based on the number of awards expected to be earned. The remaining one-third of the award related to RTSR is valued using a Monte Carlo model. We recognize the grant date fair value of this portion of the award (less estimated forfeitures) as compensation expense ratably over the vesting period.

Beginning with the LTIP grant that was made in the second quarter of 2020, the performance targets are equally weighted between adjusted earnings per share and adjusted cumulative free cash flow. The final number of Restricted Units earned will then be subject to adjustment based on RTSR relative to the Standard & Poors 500 Index ("S&P 500"). We determine the grant date fair value of the Restricted Units using a Monte Carlo model and recognize compensation expense (less estimated forfeitures) ratably over the vesting period, based on the number of awards expected to be earned.

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For the 2020 award, the LTIP will be subdivided into two measurement periods. The first measurement period will evaluate the achievement of the performance targets for the year 2020. The second measurement period will evaluate the achievement of the performance targets for the years 2021 through 2022. The performance targets for the second measurement period will be determined at a future date.

Based on the date that the eligible management employees and performance targets were approved for the 2020 LTIP, we determined the award measurement date for the first measurement period to be May 13, 2020. The target Restricted Units awarded were valued at $91.65.

In the second quarter, we awarded a one-time grant of Restricted Units to one participant that will vest over the same period as the 2020 LTIP. Based on the date that the Compensation Committee approved this award, we determined the award measurement date for the first measurement period to be June 1, 2020 and the target Restricted Units awarded were valued at $99.08 using a Monte Carlo valuation.

In the third quarter of 2020, we awarded a one-time grant of Restricted Units to one participant that will vest over the same period as the 2020 LTIP. Based on the date that the Compensation Committee approved this award, we determined the award measurement date for the first measurement period to be August 12, 2020 and the target Restricted Units awarded were valued at $186.67 using a Monte Carlo valuation.

The weighted-average assumptions used and the calculated weighted-average fair values of the first measurement period for the 2020 LTIP and the RTSR portion of the 2019 LTIP are as follows:


	2020			2019
Risk-free interest rate	0.15		%	2.23		%
Expected volatility	27.53		%	19.64		%
Weighted-average fair value of units granted	$	92.77		$	123.44
Share payout	101.00		%	115.04		%

There is no expected dividend yield as units earn dividend equivalents.

Non-Qualified Stock Options

We grant non-qualified stock options to a limited group of eligible senior management employees under the UPS Stock Option program. Stock option awards generally vest over a five-year period with approximately 20% of the award vesting at each anniversary of the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). The options granted expire 10 years after the date of the grant. In the first quarter, we granted 0.3 million stock options at a grant price of $105.54, which was the closing NYSE price on February 12, 2020. In the second quarter, we granted 0.1 million stock options at a grant price of $99.28, which was the closing NYSE price on June 1, 2020.

The fair value of each option grant is estimated using the Black-Scholes option pricing model. The weighted-average assumptions used and the calculated weighted-average fair values of options granted in 2020 and 2019 are as follows:


	2020			2019
Expected dividend yield	3.51		%	2.94		%
Risk-free interest rate	1.26		%	2.60		%
Expected life (in years)	7.5			7.5
Expected volatility	19.25		%	17.79		%
Weighted-average fair value of options granted	$	11.74		$	16.34

Pre-tax compensation expense for share-based awards recognized in "Compensation and benefits" on the statements of consolidated income for the three months ended September 30, 2020 and 2019 was $140 and $203 million, respectively, and for the nine months ended September 30, 2020 and 2019 was $508 and $716 million, respectively.

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NOTE 5. CASH AND INVESTMENTS

The following is a summary of marketable securities classified as trading and available-for-sale as of September 30, 2020 and December 31, 2019 (in millions):


	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
September 30, 2020:
Current trading marketable securities:




Equity securities	$	2	$	—	$	—	$	2



Total trading marketable securities	2		—		—		2

Current available-for-sale securities:
U.S. government and agency debt securities	180		3		—		183
Mortgage and asset-backed debt securities	33		2		—		35
Corporate debt securities	167		4		—		171


Non-U.S. government debt securities	11		—		—		11


Total available-for-sale marketable securities	391		9		—		400

Total current marketable securities	$	393	$	9	$	—	$	402

	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
December 31, 2019:
Current trading marketable securities:


Corporate debt securities	$	112	$	—	$	—	$	112

Equity securities	2		—		—		2



Total trading marketable securities	114		—		—		114

Current available-for-sale securities:
U.S. government and agency debt securities	191		2		—		193
Mortgage and asset-backed debt securities	46		1		—		47
Corporate debt securities	130		3		—		133


Non-U.S. government debt securities	16		—		—		16


Total available-for-sale marketable securities	383		6		—		389

Total current marketable securities	$	497	$	6	$	—	$	503

Investment Impairments

We have concluded that no material impairment losses existed as of September 30, 2020. In making this determination, we considered the financial condition and prospects of each issuer, the magnitude of the losses compared with the cost, the probability that we will be unable to collect all amounts due according to the contractual terms of the security, the credit rating of the security and our ability and intent to hold these investments until the anticipated recovery in market value occurs.

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Maturity Information

The amortized cost and estimated fair value of marketable securities at September 30, 2020, by contractual maturity, are shown below (in millions). Actual maturities may differ from contractual maturities because the issuers of the securities may have the right to prepay obligations with or without prepayment penalties.


	Cost		Estimated Fair Value
Due in one year or less	$	29	$	30
Due after one year through three years	315		320
Due after three years through five years	8		8
Due after five years	39		42
	391		400
Equity securities	2		2
	$	393	$	402

Non-Current Investments and Restricted Cash

We held a $22 and $21 million investment in a variable life insurance policy to fund benefits for the UPS Excess Coordinating Benefit Plan at September 30, 2020 and December 31, 2019, respectively. The quarterly change in investment fair value is recognized in "Investment income and other" in the statements of consolidated income. Additionally, we held escrowed cash related to the acquisition and disposition of certain assets of $2 and $3 million as of September 30, 2020 and December 31, 2019, respectively. We previously held various marketable securities and cash equivalents as collateral under an escrow agreement to guarantee our self-insurance obligations. In 2019, we liquidated this investment balance and pledged the required collateral with a surety bond. At September 30, 2020 and December 31, 2019, we had $1 and $0 million, respectively, in restricted cash.

A reconciliation of cash and cash equivalents and restricted cash from the consolidated balance sheets to the statements of consolidated cash flows is shown below (in millions):


	September 30, 2020		December 31, 2019		September 30, 2019
Cash and cash equivalents	$	8,839	$	5,238	$	4,040
Restricted cash	1		—		145
Total cash, cash equivalents and restricted cash	$	8,840	$	5,238	$	4,185

Fair Value Measurements

Marketable securities valued utilizing Level 1 inputs include active exchange-traded equity securities and equity index funds, and most U.S. government debt securities, as these securities all have quoted prices in active markets. Marketable securities valued utilizing Level 2 inputs include asset-backed securities, corporate bonds and municipal bonds. These securities are valued using market corroborated pricing, matrix pricing or other models that utilize observable inputs such as yield curves.

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The following table presents information about our investments measured at fair value on a recurring basis as of September 30, 2020 and December 31, 2019, and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value (in millions):


	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Balance
September 30, 2020:
Marketable Securities:
U.S. government and agency debt securities	$	183	$	—	$	—	$	183
Mortgage and asset-backed debt securities	—		35		—		35
Corporate debt securities	—		171		—		171

Equity securities	—		2		—		2
Non-U.S. government debt securities	—		11		—		11


Total marketable securities	183		219		—		402
Other non-current investments	22		—		—		22
Total	$	205	$	219	$	—	$	424



December 31, 2019:
Marketable Securities:
U.S. government and agency debt securities	$	193	$	—	$	—	$	193
Mortgage and asset-backed debt securities	—		47		—		47
Corporate debt securities	—		245		—		245

Equity securities	—		2		—		2

Non-U.S. government debt securities	—		16		—		16

Total marketable securities	193		310		—		503
Other non-current investments	21		—		1		22
Total	$	214	$	310	$	1	$	525

There were no transfers of investments between Level 1 and Level 2 during the nine months ended September 30, 2020 or 2019.

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NOTE 6. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment as of September 30, 2020 and December 31, 2019 consisted of the following (in millions):


	2020		2019
Vehicles	$	10,604	$	10,613
Aircraft	19,672		19,045
Land	2,146		2,087
Buildings	5,575		5,046
Building and leasehold improvements	4,888		4,898
Plant equipment	14,088		13,849
Technology equipment	2,695		2,206
Construction-in-progress	2,940		1,983
	62,608		59,727
Less: Accumulated depreciation and amortization	(30,444)		(29,245)
	$	32,164	$	30,482

Property, plant and equipment purchased on account was $835 and $372 million as of September 30, 2020 and December 31, 2019, respectively.

We continually monitor our aircraft fleet utilization in light of current and projected volume levels, aviation fuel prices and other factors. Additionally, we monitor all other property, plant and equipment categories for any indicators that the carrying value of the assets may not be recoverable. There were no material impairment charges during the nine months ended September 30, 2020 or 2019.

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NOTE 7. EMPLOYEE BENEFIT PLANS

Company-Sponsored Benefit Plans

Information about the net periodic benefit cost for our company-sponsored pension and postretirement benefit plans for the three and nine months ended September 30, 2020 and 2019 is as follows (in millions):


	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2020		2019		2020		2019		2020		2019
Three Months Ended September 30:
Service cost	$	463	$	360	$	7	$	6	$	17	$	15
Interest cost	495		516		23		27		10		12
Expected return on assets	(887)		(782)		(2)		(2)		(22)		(19)


Amortization of prior service cost	55		55		1		2		—		—



Net periodic benefit cost	$	126	$	149	$	29	$	33	$	5	$	8

	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2020		2019		2020		2019		2020		2019
Nine Months Ended September 30:
Service cost	$	1,390	$	1,079	$	22	$	18	$	50	$	43
Interest cost	1,483		1,550		68		81		30		35
Expected return on assets	(2,662)		(2,347)		(6)		(6)		(64)		(57)


Amortization of prior service cost	164		164		5		5		1		1



Net periodic benefit cost	$	375	$	446	$	89	$	98	$	17	$	22

The components of net periodic benefit cost other than current service cost are presented within “Investment income and other” in the statements of consolidated income.

During the first nine months of 2020, we contributed $1.1 billion and $242 million to our company-sponsored pension and U.S. postretirement medical benefit plans, respectively. We currently expect to contribute approximately $24 million over the remainder of the year to our pension benefit plans. Subject to market conditions, we continually evaluate opportunities for additional discretionary pension contributions.

Multiemployer Benefit Plans

We contribute to a number of multiemployer defined benefit and health and welfare plans under the terms of collective bargaining agreements that cover our union-represented employees. Our current collective bargaining agreements set forth the annual contribution increases allotted to the plans that we participate in, and we are in compliance with these contribution rates. These limitations on annual contribution rates will remain in effect throughout the terms of the existing collective bargaining agreements.

As of September 30, 2020 and December 31, 2019, we had $839 and $845 million, respectively, recorded in "Other Non-Current Liabilities" and $7 million as of both September 30, 2020 and December 31, 2019, recorded in "Other current liabilities" on our consolidated balance sheets associated with our previous withdrawal from a multiemployer pension plan. This liability is payable in equal monthly installments over a remaining term of approximately 42 years. Based on the borrowing rates currently available to us for long-term financing of a similar maturity, the fair value of this withdrawal liability as of September 30, 2020 and December 31, 2019 was $991 and $929 million, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of this liability.

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UPS was a contributing employer to the Central States Pension Fund (“CSPF”) until 2007 when we withdrew from the CSPF and fully funded our allocable share of unfunded vested benefits by paying a $6.1 billion withdrawal liability. Under a collective bargaining agreement with the International Brotherhood of Teamsters (“IBT”), UPS agreed to provide coordinating benefits in the UPS/IBT Full Time Employee Pension Plan (“UPS/IBT Plan”) for UPS participants whose last employer was UPS and who had not retired as of January 1, 2008 (“the UPS Transfer Group”) in the event that benefits are lawfully reduced by the CSPF in the future consistent with the terms of our withdrawal agreement with the CSPF. Under our withdrawal agreement with the CSPF, benefits to the UPS Transfer Group cannot be reduced without our consent and can only be reduced in accordance with applicable law.

In December 2014, Congress passed the Multiemployer Pension Reform Act (“MPRA”). This change in law for the first time permitted multiemployer pension plans to reduce benefit payments to retirees, subject to specific guidelines in the statute and government approval. In September 2015, the CSPF submitted a proposed pension benefit reduction plan to the U.S. Department of the Treasury (“Treasury”). In May 2016, Treasury rejected the proposed plan submitted by the CSPF. In the first quarter of 2018, Congress established a Joint Select Committee to develop a recommendation to improve the solvency of multiemployer plans and the Pension Benefit Guaranty Corporation (“PBGC”) before a November 30, 2018 deadline. While the Committee’s efforts failed to meet its deadline, the Committee made significant progress towards finding solutions that will address the long-term solvency of multiemployer pension plans. In the third quarter of 2019, the U.S. House of Representatives passed the Rehabilitation for Multiemployer Pensions Act of 2019 to provide assistance to critical and declining multiemployer pension plans. Additionally, in 2020, the U.S. House of Representatives passed two versions of the Health and Economic Recovery Omnibus Emergency Solutions Act ("HEROES Act"), which would provide financial support to those same plans. These bills are with the U.S. Senate for consideration. UPS will continue to work with all stakeholders, including legislators and regulators, to implement an acceptable solution.

The CSPF has said that it believes a legislative solution to its funded status is necessary or that it will become insolvent in 2025, and we expect that the CSPF will continue to explore options to avoid insolvency. Numerous factors could affect the CSPF’s funded status and UPS’s potential obligation to pay coordinating benefits under the UPS/IBT Plan. Any obligation to pay coordinating benefits will be subject to a number of significant uncertainties, including whether the CSPF submits a revised MPRA filing and the terms thereof, or whether it otherwise seeks federal government assistance, as well as the terms of any applicable legislation, the extent to which benefits are paid by the PBGC and our ability to successfully defend legal positions we may take in the future under the MPRA, including the suspension ordering provisions, our withdrawal agreement and other applicable law.

We account for the potential obligation to pay coordinating benefits to the UPS Transfer Group under Accounting Standards Codification Topic 715- Compensation- Retirement Benefits (“ASC 715”), which requires us to provide a best estimate of various actuarial assumptions, including the eventual outcome of this matter, in measuring our pension benefit obligation at the December 31st measurement date. While we currently believe the most likely outcome to this matter and the broader systemic problems facing multiemployer pension plans is intervention by the federal government, ASC 715 does not permit anticipation of changes in law in making a best estimate of pension liabilities.

As such, our best estimate of the next most likely outcome at the December 31, 2019 measurement date was that the CSPF would submit and implement another benefit reduction plan under the MPRA during 2020. We believe any MPRA filing would be designed to forestall insolvency by reducing benefits to participants other than the UPS Transfer Group to the maximum extent permitted, and then reducing benefits to the UPS Transfer Group by a lesser amount.

We evaluated this outcome using a deterministic cash flow projection, reflecting updated estimated CSPF cash flows and investment earnings, the lack of legislative action and the absence of a MPRA filing by the CSPF in 2019. As a result, at the December 31, 2019 measurement date, the best estimate of our projected benefit obligation for coordinating benefits that may be required to be directly provided by the UPS/IBT Plan to the UPS Transfer Group was $2.6 billion.

The future value of this estimate will be influenced by the terms and timing of any MPRA filing, changes in our discount rate, rate of return on assets and other actuarial assumptions, presumed solvency of the PBGC, as well as potential solutions resulting from federal government intervention. Any such event may result in a decrease or an increase in the best estimate of our projected benefit obligation. If the uncertainties are not resolved, it is reasonably possible that our projected benefit obligation could increase by approximately $2.2 billion at the December 31, 2020 measurement date, resulting in a total obligation for coordinating benefits of approximately $4.8 billion. If a future change in law occurs, it may be a significant event requiring an interim remeasurement of the UPS/IBT Plan at the date the law is enacted. We will continue to assess the impact of these uncertainties on our projected benefit obligation in accordance with ASC 715.

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Collective Bargaining Agreements

We have approximately 290,000 employees employed under a national master agreement and various supplemental agreements with local unions affiliated with the Teamsters. The current National Master Agreement ("NMA") was ratified on April 28, 2019 and runs through July 31, 2023. Most of the economic provisions of the NMA are retroactive to August 1, 2018, which is the effective date of the NMA. The UPS Freight business unit national master agreement was ratified on November 11, 2018.

We have approximately 2,900 pilots who are employed under a collective bargaining agreement with the Independent Pilots Association ("IPA"). This collective bargaining agreement becomes amendable September 1, 2023.

We have approximately 1,500 airline mechanics who are covered by a collective bargaining agreement with Teamsters Local 2727 which becomes amendable November 1, 2023. In addition, approximately 3,300 of our auto and maintenance mechanics who are not employed under agreements with the Teamsters are employed under collective bargaining agreements with the International Association of Machinists and Aerospace Workers (“IAM”). The collective bargaining agreement with the IAM runs through July 31, 2024.

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NOTE 8. GOODWILL AND INTANGIBLE ASSETS

The following table indicates the allocation of goodwill by reportable segment as of September 30, 2020 and December 31, 2019 (in millions):


	U.S. Domestic Package		International Package		Supply Chain & Freight		Consolidated
December 31, 2019:	$	715	$	416	$	2,682	$	3,813
Acquired	—		—		—		—
Currency / Other	—		(2)		5		3
September 30, 2020:	$	715	$	414	$	2,687	$	3,816

The change in goodwill for both the International Package and Supply Chain & Freight segments was primarily due to the impact of changes in the value of the U.S. Dollar on the translation of non-U.S. Dollar goodwill balances.

Goodwill Impairment

We completed our annual goodwill impairment assessment for all reporting units and indefinite-lived intangible assets as of July 1, 2020 and determined that no impairments had occurred. We continue to monitor our reporting units and indefinite-lived intangible assets for indications of triggering events that would require an update to our annual impairment evaluation between the annual assessment date and December 31, 2020. There were no triggering events identified during the third quarter.

The following is a summary of intangible assets as of September 30, 2020 and December 31, 2019 (in millions):


	Gross Carrying Amount		Accumulated Amortization		Net Carrying Value
September 30, 2020:
Capitalized software	$	4,460	$	(2,890)	$	1,570
Licenses	156		(84)		72
Franchise rights	158		(112)		46
Customer relationships	720		(325)		395
Trade name	200		—		200
Trademarks, patents and other	23		(17)		6
Total Intangible Assets, Net	$	5,717	$	(3,428)	$	2,289
December 31, 2019:
Capitalized software	$	4,125	$	(2,704)	$	1,421
Licenses	117		(64)		53
Franchise rights	146		(109)		37
Customer relationships	730		(282)		448
Trade name	200		—		200
Trademarks, patents and other	29		(21)		8
Total Intangible Assets, Net	$	5,347	$	(3,180)	$	2,167

As of September 30, 2020, we had a trade name with a carrying value of $200 million and licenses with a carrying value of $4 million, which are deemed to be indefinite-lived intangible assets and are included in the table above.

Impairment tests for finite-lived intangible assets are performed when a triggering event occurs that may indicate that the carrying value of the intangible asset may not be recoverable. We have recorded $4 million in impairment charges for finite-lived intangible assets during 2020. There was no impairment in 2019.

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NOTE 9. DEBT AND FINANCING ARRANGEMENTS

The carrying value of our outstanding debt as of September 30, 2020 and December 31, 2019 consisted of the following (in millions):


	Principal Amount			Carrying Value
			Maturity	2020		2019
Commercial paper	$	1,202	2021	$	1,202	$	3,234

Fixed-rate senior notes:
3.125% senior notes	1,500		2021	1,516		1,524
2.050% senior notes	700		2021	700		699
2.450% senior notes	1,000		2022	1,031		1,003
2.350% senior notes	600		2022	599		598
2.500% senior notes	1,000		2023	996		995
2.800% senior notes	500		2024	497		497
2.200% senior notes	400		2024	398		398
3.900% senior notes	1,000		2025	995		—
2.400% senior notes	500		2026	498		498
3.050% senior notes	1,000		2027	993		992
3.400% senior notes	750		2029	745		745
2.500% senior notes	400		2029	397		397
4.450% senior notes	750		2030	743		—
6.200% senior notes	1,500		2038	1,483		1,483
5.200% senior notes	500		2040	493		—
4.875% senior notes	500		2040	490		490
3.625% senior notes	375		2042	368		368
3.400% senior notes	500		2046	491		491
3.750% senior notes	1,150		2047	1,137		1,136
4.250% senior notes	750		2049	742		742
3.400% senior notes	700		2049	688		688
5.300% senior notes	1,250		2050	1,231		—
Floating-rate senior notes:
Floating-rate senior notes	350		2021	350		349
Floating-rate senior notes	400		2022	399		399
Floating-rate senior notes	500		2023	499		499
Floating-rate senior notes	1,039		2049-2067	1,027		1,028
8.375% Debentures:
8.375% debentures	—		2020	—		426
8.375% debentures	276		2030	281		281
Pound Sterling notes:
5.500% notes	86		2031	85		86
5.125% notes	585		2050	554		566
Euro senior notes:
0.375% notes	820		2023	816		779
1.625% notes	820		2025	816		779
1.000% notes	585		2028	582		556
1.500% notes	585		2032	582		556
Floating-rate senior notes	—		2020	—		559
Canadian senior notes:
2.125% notes	560		2024	558		571
Finance lease obligations	411		2020-2210	411		498
Facility notes and bonds	320		2029-2045	320		320
Other debt	5		2020-2025	5		8
Total debt	$	25,869		25,718		25,238
Less: Current maturities				(2,382)		(3,420)
Long-term debt				$	23,336	$	21,818

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

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Commercial Paper

We are authorized to borrow up to $10.0 billion under a U.S. commercial paper program and €5.0 billion (in a variety of currencies) under a European commercial paper program. We had the following amounts outstanding under these programs as of September 30, 2020: $935 million with an average interest rate of 0.12% and €228 million ($267 million) with an average interest rate of -0.28%. As of September 30, 2020, we have classified the entire commercial paper balance as a current liability on our consolidated balance sheets.

Debt Classification

We have classified a portion of our debt instruments that mature within twelve months and certain floating-rate senior notes with put options as long-term due to our intent and ability to refinance the debt.

Debt Repayments

On July 15, 2020 our Euro floating-rate senior notes with a principal balance of €500 million ($566 million) matured and were repaid in full. On April 1, 2020, our 8.375% senior notes with a principal balance of $424 million matured and were repaid in full.

Debt Issuances

On March 24, 2020 we issued four series of notes, in the following principal amounts: $1.0 billion, $750 million, $500 million and $1.25 billion. These notes bear interest at 3.90%, 4.45%, 5.20% and 5.30%, respectively, and will mature on April 1, 2025, April 1, 2030, April 1, 2040 and April 1, 2050, respectively. Interest on the notes is payable semi-annually, beginning October 2020. Each series of notes is callable at our option at a redemption price equal to the greater of 100% of the principal amount, or the sum of the present values of scheduled payments of principal and interest, plus accrued and unpaid interest.

In such event, the present values of scheduled principal and interest payments are discounted to the redemption date on a semi-annual basis at the discount rate of the Treasury Rate plus 50 basis points, and are determined as follows:

•On the 3.90% notes, payments from the redemption date until one month prior to maturity

•On the 4.45% notes, payments from the redemption date until three months prior to maturity

•On the 5.20% and 5.30% notes, payments from the redemption date until six months prior to maturity

Sources of Credit

We maintain two credit agreements with a consortium of banks. The first of these agreements provides revolving credit facilities of $2.0 billion and expires on December 8, 2020. We expect to be able to renew this facility upon expiration. The second agreement provides revolving credit facilities of $2.5 billion and expires on December 11, 2023. Both of the credit agreements have the following terms:

•Generally, amounts outstanding under these facilities bear interest at a periodic fixed rate equal to LIBOR for the applicable interest period and currency denomination, plus an applicable margin.

•Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus 0.50%; and (3) LIBOR for a one month interest period plus 1.00%, plus an applicable margin, may be used at our discretion.

The applicable margin for advances bearing interest based on LIBOR is a percentage determined by quotations from Markit Group Ltd. for our one-year credit default swap spread:

•The $2.0 billion facility is subject to a minimum rate of 0.25% and a maximum rate of 1.00%.

•The $2.5 billion facility is subject to a minimum rate of 0.10% and a maximum rate of 0.75% per annum. The rate is interpolated for a period from the date of determination of such credit default swap spread in connection with a new interest period until the latest maturity date of the facility then in effect (but not less than a period of one year).

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The applicable margin for advances bearing interest based on the prime rate is 1.00% below the applicable margin for LIBOR advances (but not lower than 0%). We are also able to request advances under these facilities based on competitive bids for the applicable interest rate. There were no amounts outstanding under these facilities as of September 30, 2020.

Debt Covenants

Our existing debt instruments and credit facilities subject us to certain financial covenants. As of September 30, 2020, and for all periods presented, we have satisfied these financial covenants. These covenants limit the amount of secured indebtedness that we may incur, and limit the amount of attributable debt in sale-leaseback transactions, to 10% of net tangible assets. As of September 30, 2020, 10% of net tangible assets was equivalent to $4.1 billion; however, we had no covered sale-leaseback transactions or secured indebtedness outstanding. We do not expect these covenants to have a material impact on our financial condition or liquidity.

Fair Value of Debt

Based on the borrowing rates currently available to us for debt with similar terms and maturities, the fair value of long-term debt, including current maturities, was approximately $29.3 and $26.9 billion as of September 30, 2020 and December 31, 2019, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of all of our debt instruments.

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NOTE 10. LEASES

We recognize a right-of-use ("ROU") asset and lease liability for all leases. Some of our leases contain both lease and non-lease components, which we have elected to treat as a single lease component. We have also elected not to recognize leases that have an original lease term, including reasonably certain renewal or purchase options, of twelve months or less in our consolidated balance sheets for all classes of underlying assets. Lease costs for short-term leases are recognized on a straight-line basis over the lease term. We elected the package of transition practical expedients for existing contracts, which allowed us to carry forward our historical assessments of whether contracts are, or contain, leases, lease classification and determination of initial direct costs.

We lease property and equipment under finance and operating leases. We have finance and operating leases for package centers, airport facilities, warehouses, office space, aircraft, aircraft engines, information technology equipment (primarily mainframes, servers and copiers), vehicles and various other equipment used in operating our business. Certain leases for real estate and aircraft contain options to purchase, extend or terminate the lease. Determining the lease term and amount of lease payments to include in the calculation of the ROU asset and lease liability for leases containing options requires the use of judgment to determine whether the exercise of an option is reasonably certain and if the optional period and payments should be included in the calculation of the associated ROU asset and lease liability. In making this determination, we consider all relevant economic factors that would compel us to exercise or not exercise an option.

When our leases contain future payments that are dependent on an index or rate, such as the consumer price index, we initially measure the lease liability and ROU asset using the index or rate at the commencement date. In subsequent periods, lease payments dependent on an index or rate are not remeasured. Rather, changes to payments due to a change in an index or rate are recognized in our statements of consolidated income in the period of the change.

When available, we use the rate implicit in the lease to discount lease payments; however, the rate implicit in the lease is not readily determinable for substantially all of our leases. For these leases, we use an estimate of our incremental borrowing rate to discount lease payments based on information available at lease commencement. The incremental borrowing rate is derived using multiple inputs including our credit rating, the impact of full collateralization, lease term and denominated currency. The remaining lease terms vary from 1 month to 189 years.

Aircraft

In addition to the aircraft that we own, we have leases for 324 aircraft. Of these leased aircraft, 27 are classified as finance leases, 16 are classified as operating leases and the remaining 281 are classified as short-term leases. A majority of the obligations associated with the aircraft classified as finance leases have been legally defeased. Most of our long-term aircraft operating leases are operated by a third party to handle package and cargo volume in geographic regions where, due to government regulations, we are restricted from operating an airline.

In order to meet customers' needs, we charter aircraft to handle package and cargo volume on certain international trade lanes and domestic routes. Due to the nature of these agreements, primarily being that either party can cancel the agreement with short notice, we have classified these as short-term leases. Additionally, the lease payments associated with these charter agreements are variable in nature based on the number of hours flown.

Real Estate

We have operating and finance leases for package centers, airport facilities, warehouses, office space and expansion facilities utilized during peak shipping periods. Many of our leases contain charges for common area maintenance or other expenses that are updated based on landlord estimates. Due to this variability, the cash flows associated with these charges are not included in the minimum lease payments used in determining the ROU asset and associated lease liability.

Some of our real estate leases contain options to renew or extend the lease or terminate the lease before the expiration date. These options are factored into the determination of the lease term and lease payments when their exercise is considered to be reasonably certain.

We also enter into real estate leases that contain lease incentives, such as tenant improvement allowances or move-in allowances, that are received or receivable at lease commencement. These incentives reduce lease payments for classification purposes and reduce the initial ROU asset. When lease incentives are receivable at lease commencement, they also reduce the initial lease liability.

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From time to time, we enter into leases with the intention of purchasing the property, either through purchase options with a fixed price or a purchase agreement negotiated contemporaneously with the lease agreement. We classify these leases as finance leases and include the purchase date and purchase price in the determination of the lease term and lease payments, respectively, when the option to exercise or purchase is reasonably certain.

Transportation equipment and other equipment

We enter into both long-term and short-term leases for transportation equipment to supplement our capacity or meet contractual demands. Some of these assets are leased on a month-to-month basis and the leases can be terminated without penalty. The lease term for these types of leases is determined by the length of the underlying customer contract or based on the judgment of the business unit. We also enter into multi-year leases for trailers to increase capacity during periods of high demand, which are typically only used for 90-120 days during the year. These leases are treated as short-term as the cumulative right-of-use is less than 12 months over the term of the contract.

The remainder of our leases are primarily related to equipment used in our air operations, vehicles required to meet capacity needs during periods of higher demand for our shipping services, technology equipment and office equipment used in our facilities.

Some of our transportation and technology equipment leases require us to make additional lease payments based on the underlying usage of the assets. Due to the variable nature of these costs, these are expensed as incurred and are not included in the ROU asset and lease liability.

The components of lease expense for the three and nine months ended September 30, 2020 and 2019 were as follows (in millions):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Operating lease costs	$	180	151		$	527	$	474
Finance lease costs:
Amortization of assets	20		18		58		55
Interest on lease liabilities	4		5		14		14
Total finance lease costs	24		23		72		69
Variable lease costs	58		69		171		148
Short-term lease costs	260		194		716		633
Total lease costs	$	522	$	437	$	1,486	$	1,324

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Supplemental information related to leases and location within our consolidated balance sheets are as follows (in millions, except lease term and discount rate):


	September 30, 2020			December 31, 2019
Operating Leases:
Operating lease right-of-use assets	$	3,022		$	2,856

Current maturities of operating leases	$	560		$	538
Non-current operating leases	2,473			2,391
Total operating lease liabilities	$	3,033		$	2,929

Finance Leases:
Property, plant and equipment, net	$	1,289		$	1,502

Current maturities of long-term debt, commercial paper and finance leases	$	88		$	181
Long-term debt and finance leases	323			317
Total finance lease liabilities	$	411		$	498

Weighted average remaining lease term (in years):
Operating leases	9.4			9.7
Finance leases	9.4			8.9

Weighted average discount rate:
Operating leases	2.56		%	2.78		%
Finance leases	4.25		%	4.03		%

Supplemental cash flow information related to leases is as follows (in millions):


	Nine Months Ended September 30,
	2020		2019
Cash paid for amounts included in measurement of liabilities:
Operating cash flows from operating leases	$	508	$	455
Operating cash flows from finance leases	11		11
Financing cash flows from finance leases	136		121

Right-of-use assets obtained in exchange for lease liabilities:
Operating leases	$	544	$	144
Finance leases	50		61

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Maturities of lease liabilities as of September 30, 2020 are as follows (in millions):


	Finance Leases		Operating Leases
2020	$	61	$	148
2021	62		634
2022	56		541
2023	45		440
2024	37		323
Thereafter	252		1,504
Total lease payments	513		3,590
Less: Imputed interest	(102)		(557)
Total lease obligations	411		3,033
Less: Current obligations	(88)		(560)
Long-term lease obligations	$	323	$	2,473

As of September 30, 2020, we have additional leases which have not commenced. These leases will commence in 2020 and 2021 when we are granted access to the property, such as when leasehold improvements are completed by the lessor or a certificate of occupancy is obtained.

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NOTE 11. LEGAL PROCEEDINGS AND CONTINGENCIES

We are involved in a number of judicial proceedings and other matters arising from the conduct of our business.

Although there can be no assurance as to the ultimate outcome, we have generally denied, or believe we have meritorious defenses and will deny, liability in all pending matters, including (except as otherwise noted herein) the matters described below, and we intend to vigorously defend each matter. We accrue amounts associated with legal proceedings when and to the extent a loss becomes probable and can be reasonably estimated. The actual costs of resolving legal proceedings may be substantially higher or lower than the amounts accrued on those claims.

For matters as to which we are not able to estimate a possible loss or range of losses, we are not able to determine whether any such loss will have a material impact on our operations or financial condition. For matters in this category, we have indicated in the descriptions that follow the reasons that we are unable to estimate the possible loss or range of losses.

Judicial Proceedings

In February 2015, the State and City of New York filed suit against UPS in the U.S. District Court for the Southern District of New York, arising from alleged shipments of cigarettes to New York State and City residents. The complaint asserted claims under various federal and state laws. The complaint also included a claim that UPS violated the Assurance of Discontinuance it entered into with the New York Attorney General in 2005 concerning cigarette deliveries. On March 24, 2017, the District Court issued an opinion and order finding liability against UPS on each of the plaintiffs’ causes of action. On May 25, 2017, the District Court issued a corrected opinion and order on liability and an order awarding the plaintiffs damages of $9 million and penalties of $238 million. Following an appeal, on November 7, 2019, the U.S. Court of Appeals for the Second Circuit issued an order awarding the plaintiffs damages of $19 million and penalties of $79 million. An accrual of $100 million with respect to this matter had previously been included on our consolidated balance sheets. The U.S. Supreme Court recently denied our petition for writ of certiorari, and we have now paid and fully satisfied this judgment.

We are a defendant in a number of lawsuits filed in state and federal courts containing various class action allegations under state wage-and-hour laws. At this time, we do not believe that any loss associated with any such matter will have a material impact on our operations or financial condition. One of these matters, Hughes v. UPS Supply Chain Solutions, Inc. and United Parcel Service, Inc. had previously been certified as a class action in Kentucky state court. In the second quarter of 2019, the court granted our motion for judgment on the pleadings related to the wage-and-hour claims. The plaintiffs have appealed this decision.

Other Matters

In October 2015, the Department of Justice ("DOJ") informed us of an industry-wide inquiry into the transportation of mail under the United States Postal Service ("USPS") International Commercial Air contracts. In October 2017, we received a Civil Investigative Demand seeking certain information relating to our contracts. The DOJ has indicated it is investigating potential violations of the False Claims Act or other statutes. We are cooperating with the DOJ. An immaterial accrual with respect to this matter is included on our consolidated balance sheets. We do not believe that any loss from this matter would have a material impact on our operations or financial condition, although we are unable to predict what action, if any, might be taken in the future by any government authorities as a result of their investigation.

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In August 2016, Spain’s National Markets and Competition Commission (“CNMC”) announced an investigation into 10 companies in the commercial delivery and parcel industry, including UPS, related to alleged nonaggression agreements to allocate customers. In May 2017, UPS received a Statement of Objections issued by the CNMC. In July 2017, UPS received a Proposed Decision from the CNMC. On March 8, 2018, the CNMC adopted a final decision, finding an infringement and imposing an immaterial fine on UPS. UPS appealed the decision and in September 2018, obtained a suspension of the implementation of the decision (including payment of the fine). The appeal is pending. We do not believe that any loss from this matter would have a material impact on our operations or financial condition. We are vigorously defending ourselves and believe that we have a number of meritorious legal defenses. There are also unresolved questions of law and fact that could be important to the ultimate resolution of this matter.

In May 2020, the Environmental Protection Agency (the “EPA”) sent us an information request related to hazardous waste regulatory compliance at certain of our facilities. The EPA has indicated that it is investigating potential recordkeeping violations of the Resource Conservation and Recovery Act at those facilities. We are cooperating with the EPA. An immaterial accrual with respect to this matter is included in our consolidated balance sheets. We do not believe that any loss from this matter would have a material impact on our operations or financial condition, although we are unable to predict what action, if any, might be taken in the future by the EPA as a result of this request.

We are a party in various other matters that arose in the normal course of business. We do not believe that the eventual resolution of these other matters (either individually or in the aggregate), including any reasonably possible losses in excess of current accruals, will have a material impact on our operations or financial condition.

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NOTE 12. SHAREOWNERS' EQUITY

Capital Stock, Additional Paid-In Capital, Retained Earnings and Non-Controlling Minority Interest

We maintain two classes of common stock, which are distinguished from each other by their respective voting rights. Class A shares of UPS are entitled to 10 votes per share, whereas class B shares are entitled to one vote per share. Class A shares are primarily held by UPS employees and retirees, as well as trusts and descendants of the Company's founders, and these shares are fully convertible into class B shares at any time. Class B shares are publicly traded on the NYSE under the symbol “UPS”. Class A and B shares both have a $0.01 par value, and as of September 30, 2020, there were 4.6 billion class A shares and 5.6 billion class B shares authorized to be issued. Additionally, there are 200 million preferred shares authorized to be issued, with a par value of $0.01 per share. As of September 30, 2020, no preferred shares had been issued.

The following is a rollforward of our common stock, additional paid-in capital, retained earnings and non-controlling minority interest accounts for the three and nine months ended September 30, 2020 and 2019 (in millions, except per share amounts):


Three Months Ended September 30:	2020			2019
	Shares	Dollars		Shares	Dollars
Class A Common Stock
Balance at beginning of period	157	$	2	161	$	2
Common stock purchases	—	—		(1)	—
Stock award plans	—	—		—	—
Common stock issuances	1	—		1	—
Conversions of class A to class B common stock	(8)	—		(4)	—
Class A shares issued at end of period	150	$	2	157	$	2
Class B Common Stock
Balance at beginning of period	706	$	7	698	$	7
Common stock purchases	—	—		(1)	—
Conversions of class A to class B common stock	8	—		4	—
Class B shares issued at end of period	714	$	7	701	$	7
Additional Paid-In Capital
Balance at beginning of period		$	255		$	102
Common stock purchases		—			(251)
Stock award plans		145			202
Common stock issuances		90			56
Option premiums paid		—			20

Balance at end of period		$	490		$	129
Retained Earnings
Balance at beginning of period		$	10,032		$	9,109
Net income attributable to common shareowners		1,957			1,750
Dividends ($1.01 and $0.96 per share) (1)		(873)			(825)


Other		(1)			3
Balance at end of period		$	11,115		$	10,037
Non-Controlling Minority Interest
Balance at beginning of period		$	13		$	18
Change in non-controlling minority interest		1			(2)
Balance at end of period		$	14		$	16
(1) The dividend per share amount is the same for both class A and class B common stock. Dividends include $28 and $27 million as of September 30, 2020 and September 30, 2019 respectively, that were settled in shares of class A common stock.

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Nine Months Ended September 30:	2020			2019
	Shares	Dollars		Shares	Dollars
Class A Common Stock
Balance at beginning of period	156	$	2	163	$	2
Common stock purchases	—	—		(3)	—
Stock award plans	6	—		4	—
Common stock issuances	3	—		2	—
Conversions of class A to class B common stock	(15)	—		(9)	—
Class A shares issued at end of period	150	$	2	157	$	2
Class B Common Stock
Balance at beginning of period	701	$	7	696	$	7
Common stock purchases	(2)	—		(4)	—
Conversions of class A to class B common stock	15	—		9	—
Class B shares issued at end of period	714	$	7	701	$	7
Additional Paid-In Capital
Balance at beginning of period		$	150		$	—
Common stock purchases		(217)			(753)
Stock award plans		215			584
Common stock issuances		342			277
Option premiums received (paid)		—			21

Balance at end of period		$	490		$	129
Retained Earnings
Balance at beginning of period		$	9,105		$	8,006
Net income attributable to common shareowners		4,690			4,546
Dividends ($3.03 and $2.88 per share) (1)		(2,679)			(2,518)


Other		(1)			3
Balance at end of period		$	11,115		$	10,037
Non-Controlling Minority Interest
Balance at beginning of period		$	16		$	16
Change in non-controlling minority interest		(2)			—
Balance at end of period		$	14		$	16
(1) The dividend per share amount is the same for both class A and class B common stock. Dividends include $151 and $121 million as of September 30, 2020 and September 30, 2019 respectively, that were settled in shares of class A common stock.

In May 2016, the Board of Directors approved a share repurchase authorization of $8.0 billion for shares of class A and class B common stock, which has no expiration date. As of September 30, 2020, we had $2.1 billion of this share repurchase authorization available.

Share repurchases may be in the form of accelerated share repurchase programs, open market purchases or other methods we deem appropriate. The timing of share repurchases will depend upon market conditions. Unless terminated earlier by the Board, the program will expire when we have purchased all shares authorized for repurchase under the program.

We did not repurchase any shares under this program during the three months ended September 30, 2020. During the three months ended September 30, 2019, we repurchased 2.2 million shares of class A and class B common stock for $251 million. We repurchased 2.1 and 7.0 million shares of class A and class B common stock for $217 and $753 million during the nine months ended September 30, 2020 and 2019, respectively ($224 million and $751 million in repurchases for 2020 and 2019, respectively, are reported on the statements of consolidated cash flows due to the timing of settlements).

From time to time, we enter into share repurchase programs with large financial institutions to assist in our buyback of company stock. These programs may allow us to repurchase our shares at a price below the weighted average share price for a given period. During 2020 and 2019, we did not enter into any accelerated share repurchase transactions.

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In order to lower the average cost of acquiring shares in our ongoing share repurchase program, we periodically enter into structured repurchase agreements involving the use of capped call options for the purchase of UPS class B shares. We pay a fixed sum of cash upon execution of each agreement in exchange for the right to receive either a predetermined amount of cash or stock. Upon expiration of each agreement, if the closing market price of our common stock is above the predetermined price, we will have our initial investment returned with a premium in either cash or shares (at our election). If the closing market price of our common stock is at or below the predetermined price, we will receive the number of shares specified in the agreement. We received net premiums of $20 and $21 million during the three and nine months ended September 30, 2019, respectively, related to entering into and settling capped call options for the purchase of class B shares. As of September 30, 2020, we had no capped call options outstanding.

On April 28, 2020 we announced our intention to suspend stock repurchases.

Movements in additional paid-in capital in respect of stock award plans comprise accruals for unvested awards, offset by adjustments for awards that vest during the period. The movements for the three and nine months ended September 30, 2020 were driven by changes in the vesting schedule for certain of our awards.

Accumulated Other Comprehensive Income (Loss)

We recognize activity in AOCI for unrealized holding gains and losses on available-for-sale securities, foreign currency translation adjustments, unrealized gains and losses from derivatives that qualify as hedges of cash flows and unrecognized pension and postretirement benefit costs. The activity in AOCI for the three and nine months ended September 30, 2020 and 2019 was as follows (in millions):


Three Months Ended September 30:	2020		2019
Foreign currency translation gain (loss), net of tax:
Balance at beginning of period	$	(1,209)	$	(1,106)

Translation adjustment (net of tax effect of $(14) and $41)	65		(48)

Balance at end of period	(1,144)		(1,154)
Unrealized gain (loss) on marketable securities, net of tax:
Balance at beginning of period	9		7
Current period changes in fair value (net of tax effect of $0 and $1)	(1)		2

Reclassification to earnings (net of tax effect of $0 and $(1))	(1)		(5)
Balance at end of period	7		4
Unrealized gain (loss) on cash flow hedges, net of tax:
Balance at beginning of period	215		104
Current period changes in fair value (net of tax effect of $(53) and $79)	(168)		251

Reclassification to earnings (net of tax effect of $(8) and $(14))	(27)		(45)
Balance at end of period	20		310
Unrecognized pension and postretirement benefit costs, net of tax:
Balance at beginning of period	(4,948)		(3,820)

Reclassification to earnings (net of tax effect of $13 and $14)	43		43


Balance at end of period	(4,905)		(3,777)
Accumulated other comprehensive income (loss) at end of period	$	(6,022)	$	(4,617)

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Nine Months Ended September 30:	2020		2019
Foreign currency translation gain (loss), net of tax:
Balance at beginning of period	$	(1,078)	$	(1,126)

Translation adjustment (net of tax effect of $(15) and $43)	(66)		(28)

Balance at end of period	(1,144)		(1,154)
Unrealized gain (loss) on marketable securities, net of tax:
Balance at beginning of period	4		(2)
Current period changes in fair value (net of tax effect of $1 and $4)	6		11

Reclassification to earnings (net of tax effect of $(1) in both periods)	(3)		(5)
Balance at end of period	7		4
Unrealized gain (loss) on cash flow hedges, net of tax:
Balance at beginning of period	112		40
Current period changes in fair value (net of tax effect of $10 and $112)	33		355

Reclassification to earnings (net of tax effect of $(39) and $(27))	(125)		(85)
Balance at end of period	20		310
Unrecognized pension and postretirement benefit costs, net of tax:
Balance at beginning of period	(5,035)		(3,906)

Reclassification to earnings (net of tax effect of $40 and $41)	130		129


Balance at end of period	(4,905)		(3,777)
Accumulated other comprehensive income (loss) at end of period	$	(6,022)	$	(4,617)

Detail of the gains (losses) reclassified from AOCI to the statements of consolidated income for the three and nine months ended September 30, 2020 and 2019 was as follows (in millions):


	Amount Reclassified from AOCI				Affected Line Item in the Income Statement
Three Months Ended September 30:	2020		2019




Unrealized gain (loss) on marketable securities:
Realized gain (loss) on sale of securities	$	1	$	6	Investment income and other
Income tax (expense) benefit	—		(1)		Income tax expense
Impact on net income	1		5		Net income
Unrealized gain (loss) on cash flow hedges:
Interest rate contracts	(3)		(3)		Interest expense
Foreign exchange contracts	38		62		Revenue


Income tax (expense) benefit	(8)		(14)		Income tax expense
Impact on net income	27		45		Net income
Unrecognized pension and postretirement benefit costs:
Prior service costs	(56)		(57)		Investment income and other


Income tax (expense) benefit	13		14		Income tax expense
Impact on net income	(43)		(43)		Net income
Total amount reclassified for the period	$	(15)	$	7	Net income

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	Amount Reclassified from AOCI				Affected Line Item in the Income Statement
Nine Months Ended September 30:	2020		2019




Unrealized gain (loss) on marketable securities:
Realized gain (loss) on sale of securities	$	4	$	6	Investment income and other
Income tax (expense) benefit	(1)		(1)		Income tax expense
Impact on net income	3		5		Net income
Unrealized gain (loss) on cash flow hedges:
Interest rate contracts	(9)		(12)		Interest expense
Foreign exchange contracts	173		124		Revenue


Income tax (expense) benefit	(39)		(27)		Income tax expense
Impact on net income	125		85		Net income
Unrecognized pension and postretirement benefit costs:
Prior service costs	(170)		(170)		Investment income and other


Income tax (expense) benefit	40		41		Income tax expense
Impact on net income	(130)		(129)		Net income

Total amount reclassified for the period	$	(2)	$	(39)	Net income

Deferred Compensation Obligations and Treasury Stock

Activity in the deferred compensation program for the three and nine months ended September 30, 2020 and 2019 was as follows (in millions):


	2020			2019
Three Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	20		$	25
Reinvested dividends		—			—
Benefit payments		—			—
Balance at end of period		$	20		$	25
Treasury Stock:
Balance at beginning of period	—	$	(20)	—	$	(25)
Reinvested dividends	—	—		—	—
Benefit payments	—	—		—	—
Balance at end of period	—	$	(20)	—	$	(25)

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	2020			2019
Nine Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	26		$	32
Reinvested dividends		1			1
Benefit payments		(7)			(8)
Balance at end of period		$	20		$	25
Treasury Stock:
Balance at beginning of period	—	$	(26)	(1)	$	(32)
Reinvested dividends	—	(1)		—	(1)
Benefit payments	—	7		1	8
Balance at end of period	—	$	(20)	—	$	(25)

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 13. SEGMENT INFORMATION

We report our operations in three segments: U.S. Domestic Package, International Package and Supply Chain & Freight. Package operations represent our most significant business and are broken down into regional operations around the world. Regional operations managers are responsible for both domestic and export products within their geographic area.

U.S. Domestic Package

Domestic Package operations include the time-definite delivery of letters, documents and packages throughout the United States.

International Package

International Package operations include delivery to more than 220 countries and territories worldwide, including shipments wholly outside the United States, as well as shipments with either origin or destination outside the United States. Our International Package reporting segment includes the operations of our Europe, Asia, Americas and ISMEA (Indian Subcontinent, Middle East and Africa) operating segments.

Supply Chain & Freight

Supply Chain & Freight includes Forwarding, Logistics, Coyote, Marken, UPS Mail Innovations, UPS Freight and other aggregated business units. Our Forwarding, Logistics and UPS Mail Innovations business units provide services in more than 200 countries and territories worldwide and include international air and ocean freight forwarding, customs brokerage, distribution and post-sales services, mail and consulting services. UPS Freight offers a variety of less-than-truckload ("LTL") and truckload ("TL") services to customers in North America. Coyote offers truckload brokerage services primarily in the United States. Marken is a global provider of supply chain solutions to the life sciences industry. Other aggregated business units within this segment include The UPS Store and UPS Capital.

In evaluating financial performance, we focus on operating profit as a segment’s measure of profit or loss. Operating profit is before investment income and other, interest expense and income taxes. The accounting policies of the reportable segments are the same as those described in the summary of accounting policies included in the audited, consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2019, and in the "Results of Operations - Segment Review" section of Management's Discussion and Analysis included in this report. Certain expenses are allocated between the segments using activity-based costing methods.

Segment information for the three and nine months ended September 30, 2020 and 2019 is as follows (in millions):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Revenue:
U.S. Domestic Package	$	13,225	$	11,455	$	37,755	$	33,085
International Package	4,087		3,494		11,175		10,458
Supply Chain & Freight	3,926		3,369		10,802		9,983
Consolidated	$	21,238	$	18,318	$	59,732	$	53,526
Operating Profit:
U.S. Domestic Package	$	1,098	$	1,216	$	2,644	$	3,090
International Package	966		667		2,288		1,858
Supply Chain & Freight	299		245		715		717
Consolidated	$	2,363	$	2,128	$	5,647	$	5,665

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 14. EARNINGS PER SHARE

The earnings per share amounts are the same for class A and class B common shares as the holders of each class are legally entitled to equal per share distributions whether through dividends or in liquidation.

The following table sets forth the computation of basic and diluted earnings per share for the three and nine months ended September 30, 2020 and 2019 (in millions, except per share amounts):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Numerator:
Net income attributable to common shareowners	$	1,957	$	1,750	$	4,690	$	4,546
Denominator:
Weighted average shares	864		858		861		859
Deferred compensation obligations	—		—		—		—
Vested portion of restricted units	4		6		5		6
Denominator for basic earnings per share	868		864		866		865
Effect of dilutive securities:
Restricted units	4		6		4		4
Stock options	—		—		—		—
Denominator for diluted earnings per share	872		870		870		869
Basic earnings per share	$	2.25	$	2.03	$	5.42	$	5.26
Diluted earnings per share	$	2.24	$	2.01	$	5.39	$	5.23

There were no antidilutive shares for the three months ended September 30, 2020. Diluted earnings per share for the three months ended September 30, 2019 excluded the effect of 0.3 million shares of common stock that may be issued upon the exercise of employee stock options because such effect would have been antidilutive. Antidilutive shares for the nine months ended September 30, 2020 and 2019 were 0.8 and 0.7 million, respectively.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 15. DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT

Risk Management Policies

Changes in fuel prices, interest rates and foreign currency exchange rates impact our results of operations and we actively monitor these exposures. To manage the impact of these exposures, we may enter into a variety of derivative financial instruments. Our objective is to manage, where it is deemed appropriate to do so, fluctuations in earnings and cash flows associated with changes in foreign currency rates, commodity prices and interest rates. It is our policy and practice to use derivative financial instruments only to the extent necessary to manage exposures. As we use price sensitive instruments to hedge a certain portion of our existing and anticipated transactions, we expect that any loss in value from those instruments generally would be offset by increases in the value of those hedged transactions. We do not hold or issue derivative financial instruments for trading or speculative purposes.

Credit Risk Management

The forward contracts, swaps and options discussed below contain an element of risk that the counterparties may be unable to meet the terms of the agreements; however, we seek to minimize such risk exposures for these instruments by limiting the counterparties to banks and financial institutions that meet established credit guidelines and by monitoring counterparties to prevent concentrations of credit risk with any single counterparty.

At September 30, 2020 and December 31, 2019, we held cash collateral of $319 and $495 million, respectively, under these agreements. This collateral is included in "Cash and cash equivalents" in the consolidated balance sheets and its use by UPS is not restricted. At each of September 30, 2020 and December 31, 2019, respectively, no collateral was required to be posted with our counterparties.

Events such as a counterparty credit rating downgrade (depending on the ultimate rating level) could also allow us to take additional protective measures such as the early termination of trades. Alternatively, we could be required to provide additional collateral or terminate transactions with certain counterparties in the event of a downgrade of our credit rating. The amount of collateral required would be determined by the net fair value of the associated derivatives with each counterparty. We have not historically incurred, and do not expect to incur in the future, any losses as a result of counterparty default.

At September 30, 2020 and December 31, 2019 there were no instruments in a net liability position that were not covered by the zero threshold bilateral collateral provisions.

Types of Hedges

Commodity Risk Management

Currently, the fuel surcharges that we apply to our domestic and international package and LTL services are the primary means of reducing the risk of adverse fuel price changes on our business. In order to mitigate the impact of fuel surcharges imposed on us by outside carriers, we regularly adjust the rates we charge for our freight brokerage, inter-modal and truckload services.

Foreign Currency Risk Management

To protect against the reduction in value of forecasted foreign currency cash flows from our international package business, we maintain a foreign currency cash flow hedging program. Our most significant foreign currency exposures relate to the Euro, British Pound Sterling, Canadian Dollar, Chinese Renminbi and Hong Kong Dollar. We hedge portions of our forecasted revenue denominated in foreign currencies with forward contracts. We normally designate and account for these contracts as cash flow hedges of anticipated foreign currency denominated revenue and, therefore, the resulting gains and losses from these hedges are recognized as a component of international package revenue when the underlying sales transactions occur.

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We also hedge portions of our anticipated cash settlements of intercompany transactions and interest payments on certain debt subject to foreign currency remeasurement using foreign currency forward contracts. We normally designate and account for these contracts as cash flow hedges of forecasted foreign currency denominated transactions; therefore, the resulting gains and losses from these hedges are recognized as a component of investment income and other when the underlying transactions are subject to currency remeasurement.

We hedge our net investment in certain foreign operations with foreign currency denominated debt instruments. The use of foreign denominated debt as the hedging instrument allows the debt to be remeasured to foreign currency translation adjustment within AOCI to offset the translation risk from those investments. Balances in the cumulative translation adjustment accounts remain until the sale or substantially complete liquidation of the foreign entity, upon which they are recognized as a component of investment income and other.

Interest Rate Risk Management

Our indebtedness under our various financing arrangements creates interest rate risk. We use a combination of derivative instruments as part of our program to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing. The notional amount, interest payment date and maturity date of the swaps match the terms of the associated debt being hedged. Interest rate swaps allow us to maintain a target range of floating-rate debt within our capital structure.

We have designated and account for the majority of our interest rate swaps that convert fixed-rate interest payments into floating-rate interest payments as hedges of the fair value of the associated debt instruments. Therefore, the gains and losses resulting from fair value adjustments to the interest rate swaps and fair value adjustments to the associated debt instruments are recorded to interest expense in the period in which the gains and losses occur. We have designated and account for interest rate swaps that convert floating-rate interest payments into fixed-rate interest payments as cash flow hedges of the forecasted payment obligations. The gains and losses resulting from fair value adjustments to these interest rate swaps are recorded to AOCI.

We periodically hedge the forecasted fixed-coupon interest payments associated with anticipated debt offerings by using forward starting interest rate swaps, interest rate locks or similar derivatives. These agreements effectively lock a portion of our interest rate exposure between the time the agreement is entered into and the date when the debt offering is completed, thereby mitigating the impact of interest rate changes on future interest expense. These derivatives are settled commensurate with the issuance of the debt, and any gain or loss upon settlement is amortized as an adjustment to the effective interest yield on the debt.

Outstanding Positions

As of September 30, 2020 and December 31, 2019, the notional amounts of our outstanding derivative positions were as follows (in millions):

September 30, 2020

December 31, 2019

Currency hedges:

Euro

EUR

3,711

EUR

4,571

British Pound Sterling

GBP

1,345

GBP

1,494

Canadian Dollar

CAD

1,269

CAD

1,402

Hong Kong Dollar

HKD

3,479

HKD

3,327

Interest rate hedges:

Fixed to Floating Interest Rate Swaps

USD

3,250

USD

3,674

Floating to Fixed Interest Rate Swaps

USD

778

USD

778

As of September 30, 2020 and December 31, 2019, we had no outstanding commodity hedge positions.

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Balance Sheet Recognition

The following table indicates the location in the consolidated balance sheets where our derivative assets and liabilities have been recognized, the fair value hierarchy level applicable to each derivative type and the related fair values of those derivatives (in millions).

We have master netting arrangements with substantially all of our counterparties giving us the right of offset for our derivative positions. However, we have not elected to offset the fair value positions of our derivative contracts recorded in the consolidated balance sheets. The columns labeled "Net Amounts if Right of Offset had been Applied" indicate the potential net fair value positions by type of contract and location in the consolidated balance sheets had we elected to apply the right of offset:


		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Asset Derivatives	Balance Sheet Location		September 30, 2020		December 31, 2019		September 30, 2020		December 31, 2019
Derivatives designated as hedges:
Foreign exchange contracts	Other current assets	Level 2	$	121	$	138	$	116	$	131
Interest rate contracts	Other current assets	Level 2	11		2		11		2

Foreign exchange contracts	Other non-current assets	Level 2	138		252		124		236
Interest rate contracts	Other non-current assets	Level 2	33		21		30		20
Derivatives not designated as hedges:
Foreign exchange contracts	Other current assets	Level 2	2		7		2		7
Interest rate contracts	Other current assets	Level 2	7		—		6		—

Interest rate contracts	Other non-current assets	Level 2	—		12		—		11
Total Asset Derivatives			$	312	$	432	$	289	$	407


		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Liability Derivatives	Balance Sheet Location		September 30, 2020		December 31, 2019		September 30, 2020		December 31, 2019
Derivatives designated as hedges:
Foreign exchange contracts	Other current liabilities	Level 2	$	5	$	7	$	—	$	—


Foreign exchange contracts	Other non-current liabilities	Level 2	14		16		—		—
Interest rate contracts	Other non-current liabilities	Level 2	14		11		11		10
Derivatives not designated as hedges:
Foreign exchange contracts	Other current liabilities	Level 2	1		—		1		—
Interest rate contracts	Other current liabilities	Level 2	4		—		3		—


Interest rate contracts	Other non- current liabilities	Level 2	—		3		—		2
Total Liability Derivatives			$	38	$	37	$	15	$	12

Our foreign exchange, interest rate and investment market price derivatives are largely comprised of over-the-counter derivatives, which are primarily valued using pricing models that rely on market observable inputs such as yield curves, currency exchange rates and investment forward prices; therefore, these derivatives are classified as Level 2. At September 30, 2020 and December 31, 2019 we did not have any derivatives that were classified as Level 1 (valued using quoted prices in active markets for identical assets) or Level 3 (valued using significant unobservable inputs).

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Balance Sheet Location of Hedged Item in Fair Value Hedges

The following table indicates the amounts that were recorded in the consolidated balance sheets related to cumulative basis adjustments for fair value hedges as of September 30, 2020 and December 31, 2019 (in millions):


Line Item in the Consolidated Balance Sheets in Which the Hedged Item is Included	Carrying Amount of Hedged Liabilities		Cumulative Amount of Fair Value Hedge Adjustments		Carrying Amount of Hedged Liabilities		Cumulative Amount of Fair Value Hedge Adjustments
	September 30, 2020		September 30, 2020		December 31, 2019		December 31, 2019

Long-term debt and finance leases	$	2,828	$	55	$	3,234	$	40

The cumulative amount of fair value hedging losses remaining for any hedged assets and liabilities for which hedge accounting has been discontinued as of September 30, 2020 is $9 million. These amounts will be recognized over the next 10 years.

Income Statement and AOCI Recognition

The following table indicates the amount of gains and (losses) that have been recognized in the income statement for the fair value and cash flow hedges, as well as the associated gain or (loss) for the underlying hedged item for fair value hedges for the three and nine months ended September 30, 2020 and 2019 (in millions):


	Three Months Ended September 30,
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	2020				2019
	Revenue		Interest Expense		Revenue		Interest Expense
Gain or (loss) on fair value hedging relationships:
Interest Contracts:
Hedged items	$	—	$	13	$	—	$	(2)
Derivatives designated as hedging instruments	—		(13)		—		2
Gain or (loss) on cash flow hedging relationships:
Interest Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	—		(3)		—		(3)
Foreign Exchange Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	38		—		62		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	38	$	(3)	$	62	$	(3)

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	Nine Months Ended September 30,
	2020				2019
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	Revenue		Interest Expense			Revenue		Interest Expense
Gain or (loss) on fair value hedging relationships:
Interest Contracts:
Hedged items	$	—	$	(21)		$	—	$	(47)
Derivatives designated as hedging instruments	—		21			—		47
Gain or (loss) on cash flow hedging relationships:
Interest Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	—		(9)			—		(12)
Foreign Exchange Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	173		—			124		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	173	$	(9)		$	124	$	(12)

The following table indicates the amount of gains and (losses) that have been recognized in AOCI for the three and nine months ended September 30, 2020 and 2019 for those derivatives designated as cash flow hedges (in millions):


Three Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2020		2019
Interest rate contracts	$	(3)	$	(1)
Foreign exchange contracts	(218)		331

Total	$	(221)	$	330

Nine Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2020		2019
Interest rate contracts	$	(6)	$	10
Foreign exchange contracts	49		457

Total	$	43	$	467

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

As of September 30, 2020, there were $139 million of pre-tax gains related to cash flow hedges deferred in AOCI that are expected to be reclassified to income over the 12 month period ending September 30, 2021. The actual amounts that will be reclassified to income over the next 12 months will vary from this amount as a result of changes in market conditions. The maximum term over which we are hedging exposures to the variability of cash flows is approximately 12 years.

The following table indicates the amount of gains and (losses) that have been recognized in AOCI within foreign currency translation adjustment for the three and nine months ended September 30, 2020 and 2019 for those instruments designated as net investment hedges (in millions):


Three Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2020		2019
Foreign denominated debt	$	(139)	$	191
Total	$	(139)	$	191
Nine Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2020		2019
Foreign denominated debt	$	(92)	$	197
Total	$	(92)	$	197

Additionally, we maintain interest rate swaps, foreign exchange forwards and investment market price forward contracts that are not designated as hedges. The interest rate swap contracts are intended to provide an economic hedge of portions of our outstanding debt. The foreign exchange forward contracts are intended to provide an economic offset to foreign currency remeasurement and settlement risk for certain assets and liabilities on our consolidated balance sheets. The investment market price forward contracts are intended to provide an economic offset to fair value fluctuations of certain investments in marketable securities.

We also periodically terminate interest rate swaps and foreign exchange forward contracts by entering into offsetting swap and foreign currency positions with different counterparties. As part of this process, we de-designate our original swap and foreign exchange contracts. These transactions provide an economic offset that effectively eliminates the effects of changes in market valuation.

The following is a summary of the amounts recorded in the statements of consolidated income related to fair value changes and settlements of these interest rate swaps, foreign currency forward and investment market price forward contracts not designated as hedges for the three and nine months ended September 30, 2020 and 2019 (in millions):


Derivative Instruments Not Designated in Hedging Relationships	Location of Gain (Loss) Recognized in Income	Amount of Gain (Loss) Recognized in Income
		2020		2019
Three Months Ended September 30:
Interest rate contracts	Interest expense	$	(2)	$	(2)


Foreign exchange contracts	Investment income and other	34		(39)


Total		$	32	$	(41)
Nine Months Ended September 30:
Interest rate contracts	Interest expense	$	(6)	$	(6)


Foreign exchange contracts	Investment income and other	(15)		(59)


Total		$	(21)	$	(65)

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NOTE 16. INCOME TAXES

Our effective tax rate increased to 22.5% in the third quarter of 2020 from 20.7% in the same period of 2019 (23.5% year to date in 2020 compared to 22.3% in the same period of 2019). The recognition in income tax of excess tax benefits related to share-based compensation reduced our effective rate by 0.2% year to date in 2020 compared to 0.1% in the same period of 2019 (there was no significant impact in the third quarter of 2020 or 2019). Our effective tax rate increased in 2020 compared to 2019 primarily due to unfavorable changes in our uncertain tax positions. In addition, as discussed below, during the third quarter of 2019 our effective tax rate decreased due to a valuation allowance release.

As of June 30, 2019, we maintained a valuation allowance against certain deferred tax assets, primarily related to foreign net operating loss carryforwards. As of each reporting date, we consider new evidence, both positive and negative, that could affect the future realization of deferred tax assets. During the third quarter of 2019, we determined that there was sufficient positive evidence to conclude that it is more likely than not that the deferred tax assets related to certain foreign net operating loss carryforwards will be realized. This conclusion is primarily related to achieving cumulative three-year income and anticipated future earnings within the relevant jurisdiction. Accordingly, we reversed the related valuation allowance and recognized a discrete tax benefit of approximately $62 million during the third quarter of 2019.

As discussed in our Annual Report on Form 10-K for the year ended December 31, 2019, we have recognized liabilities for uncertain tax positions. We reevaluate these uncertain tax positions on a quarterly basis. A number of years may elapse before an uncertain tax position is audited and ultimately settled. It is difficult to predict the ultimate outcome or the timing of resolution for uncertain tax positions. It is reasonably possible that the amount of unrecognized tax benefits could significantly increase or decrease within the next twelve months. However, an estimate of the range of reasonably possible outcomes cannot be made. Items that may cause changes to unrecognized tax benefits include the timing of interest deductions and the allocation of income and expense between tax jurisdictions. These changes could result from the settlement of ongoing litigation, the completion of ongoing examinations, the expiration of the statutes of limitations, additional regulatory guidance on the Tax Cuts and Jobs Act or other unforeseen circumstances.

As discussed in note 17, we recognized pre-tax transformation strategy costs of $44 million in the third quarter of 2020 compared to $63 million in the same period of 2019 ($201 million year to date in 2020 compared to $207 million in the same period of 2019). As a result, we recorded an additional income tax benefit of $11 million in the third quarter of 2020 compared to $16 million in the same period of 2019 ($50 million year to date in 2020 and 2019). This benefit was generated at a higher average tax rate than the U.S. federal statutory tax rate primarily due to the effect of U.S. state and local taxes and foreign taxes.

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 17. TRANSFORMATION STRATEGY COSTS

In the first quarter of 2018, we launched the first phase of a multi-year, enterprise-wide transformation strategy impacting our organization. Over the next several years additional phases will be implemented. The program includes investments, as well as changes in processes and technology, that impact global direct and indirect operating costs.

The table below presents the transformation strategy costs for the three and nine months ended September 30, 2020 and 2019 (in millions):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Transformation Strategy Costs:
Compensation and benefits	$	18	$	41	$	111	$	149
Total other expenses	26		22		90		58
Total Transformation Strategy Costs	$	44	$	63	$	201	$	207

Income Tax Benefit from Transformation Strategy Costs	(11)		(16)		(50)		(50)
After Tax Transformation Strategy Costs	$	33	$	47	$	151	$	157

The income tax effects of transformation strategy costs are calculated by multiplying the amount of the adjustments by the statutory tax rates applicable in each tax jurisdiction.

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Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Overview

The continuing market shift to e-commerce and the ongoing economic impacts of the COVID-19 pandemic impacted the mix of demand for our services for the quarter and year-to-date periods. In the third quarter, we continued to experience elevated levels of business-to-consumer shipping demand, while business-to-business activity remained depressed. We also experienced strong volume growth from small and medium-sized businesses largely driven by our U.S. network optimization initiatives and digital platform improvements.

Highlights of our consolidated results for the three and nine months ended September 30, 2020 and 2019, which are discussed in more detail in the sections that follow, include:


	Three Months Ended September 30,						Change				Nine Months Ended September 30,						Change
	2020			2019			$		%		2020			2019			$		%
Revenue (in millions)	$	21,238		$	18,318		$	2,920	15.9	%	$	59,732		$	53,526		$	6,206	11.6	%
Operating Expenses (in millions)	18,875			16,190			2,685		16.6	%	54,085			47,861			6,224		13.0	%
Operating Profit (in millions)	$	2,363		$	2,128		$	235	11.0	%	$	5,647		$	5,665		$	(18)	(0.3)	%
Operating Margin	11.1		%	11.6		%					9.5		%	10.6		%
Net Income (in millions)	$	1,957		$	1,750		$	207	11.8	%	$	4,690		$	4,546		$	144	3.2	%
Basic Earnings Per Share	$	2.25		$	2.03		$	0.22	10.8	%	$	5.42		$	5.26		$	0.16	3.0	%
Diluted Earnings Per Share	$	2.24		$	2.01		$	0.23	11.4	%	$	5.39		$	5.23		$	0.16	3.1	%

Average Daily Package Volume (in thousands)	23,855			21,014					13.5	%	23,142			20,338					13.8	%
Average Revenue Per Piece	$	11.06		$	11.02		$	0.04	0.4	%	$	10.85		$	11.10		$	(0.25)	(2.3)	%

•Revenue increased 15.9% (11.6% year to date), driven by growth in business-to-consumer shipments.

•Average daily package volume increased 13.5% (13.8% year to date), driven by business-to-consumer increases in our U.S. Domestic Package segment.

•Operating expenses increased due to volume growth, as well as the shift in customer and product mix described below.

•Operating profit for the quarter increased $235 million or 11.0% driven by strong demand out of Asia in our International Package and Supply Chain and Freight segments. Year to date, operating profit declined $18 million or 0.3%.

•We reported net income of $2.0 billion ($4.7 billion year to date) and diluted earnings per share of $2.24 ($5.39 year to date). Excluding the after-tax impact of transformation strategy costs of $33 million ($151 million year to date), adjusted diluted earnings per share was $2.28 ($5.56 year to date).

•Net cash from operations increased $3.6 billion for the quarter to $9.3 billion year to date.

The U.S. Domestic Package segment experienced strong revenue growth, driven by increased residential deferred and ground volume and the impact of an additional operating day in the quarter. For the third quarter, revenue per piece was flat, as favorable changes in pricing and customer mix were offset by the declines in fuel surcharge rates and an increase in SurePost volume. Year to date, revenue per piece decreased due to changes in customer and product mix and declines in fuel surcharge rates driven by lower fuel prices. The increase in operating expenses for the quarter and year to date was largely driven by increases in compensation and benefits and additional third-party transportation costs. These increases reflected the impact of elevated residential deliveries, which reduce delivery density and result in higher average daily union hours and higher average daily miles driven, as well as the investments we have made to expand weekend operations and improve our ground network. These factors weighed on the segment's operating profit for the quarter and year to date and resulted in a decline in operating margin.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

We expect the elevated level of residential deliveries in our U.S. Domestic Package segment will continue even as commercial activities resume. We anticipate that our benefits costs will also further increase in the fourth quarter as more recently-hired employees become eligible for coverage. Additionally, our network investments may continue to exceed the associated revenue for the remainder of the year. If we are unable to optimize volume in our network and adjust our pricing and/or costs in response to lower delivery density, we expect operating margins will continue to be compressed.

Our International segment experienced strong revenue growth for the quarter and year to date, driven by continued growth in outbound volume from Asia, as well as growth from e-commerce within Europe. Revenue per piece increased during the quarter due to changes in product mix and favorable currency movements, partially offset by decreases in fuel surcharge rates. The segment reported strong operating profit growth and expanded its operating margin for the quarter. We expect the segment will continue to see strong results for the remainder of the year.

In our Supply Chain & Freight segment, growth for the quarter and year to date was driven by international air freight, with continuing strong outbound demand from Asia as inventory replenishment superseded demand for personal protective equipment during the third quarter. This trend also benefited our ocean freight business, which experienced growth for the quarter. Our healthcare logistics business continued to experience strong growth and our less-than-truckload ("LTL") business improved efficiency and productivity during the quarter. Conversely, our truckload brokerage unit faced continued market challenges, which weighed on operating profit for the segment. We expect that overall conditions in the truckload brokerage market could remain challenging for the remainder of the year with a potential adverse impact on segment performance.

We continue to evaluate the potential impacts of COVID-19 on our business and on overall economic conditions. As global macroeconomic trends continue to evolve, it is possible that we will experience adverse developments in our allowances for credit losses or be required to recognize impairments of goodwill or other long-lived assets. Increases in average daily hours and average daily miles driven within our U.S. Domestic Package segment could continue to drive adverse developments in our casualty self-insurance reserves in the future.

We believe that we remain well positioned for long-term growth, however we cannot reasonably estimate the duration or severity of this pandemic or its ultimate impact on the global economy, our business results or liquidity. For additional information on these risks and uncertainties, see Part II, Item 1A in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Supplemental Information - Items Affecting Comparability

We supplement the reporting of our financial information determined under generally accepted accounting principles (“GAAP”) with certain non-GAAP financial measures including "adjusted" compensation and benefits, operating expenses, operating profit, operating margin, other income (expense), income before income taxes, income tax expense, effective tax rate, net income and earnings per share. We believe that these non-GAAP measures provide additional meaningful information to assist users of our financial statements in understanding our financial results and assessing our ongoing performance because they exclude items that may not be indicative of, or are unrelated to, our underlying operations, and may provide a useful baseline for analyzing trends in our underlying businesses. These non-GAAP measures are used internally by management for business unit operating performance analysis, business unit resource allocation and in connection with incentive compensation award determinations.

Adjusted amounts reflect the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
Non-GAAP Adjustments	2020		2019		2020		2019
Operating Expenses:
Transformation Strategy Costs	$	44	$	63	$	201	$	207
Total Adjustments to Operating Expenses	44		63		201		207
Income Tax Benefit from Transformation Strategy Costs	(11)		(16)		(50)		(50)
Total Adjustments to Net Income	$	33	$	47	$	151	$	157

For additional information regarding our transformation strategy costs see note 17 to the unaudited, consolidated financial statements included in this report.

We also supplement the reporting of revenue, revenue per piece and operating profit with non-GAAP measures that exclude the period over period impact of foreign currency exchange rate changes and hedging activities. We believe currency-neutral revenue, revenue per piece and operating profit information allows users of our financial statements to understand growth trends in our products and results. We evaluate the performance of our International Package and Supply Chain & Freight segments on this currency-neutral basis.

Currency-neutral revenue, revenue per piece and operating profit are calculated by dividing current period reported U.S. dollar revenue, revenue per piece and operating profit by the current period average exchange rates to derive current period local currency revenue, revenue per piece and operating profit. The derived amounts are then multiplied by the average foreign exchange rates used to translate the comparable results for each month in the prior year period (including the period over period impact of foreign currency revenue hedging activities). The difference between the current period reported U.S. dollar revenue, revenue per piece and operating profit and the derived current period U.S. dollar revenue, revenue per piece and operating profit is the period over period impact of currency fluctuations.

Non-GAAP financial measures should not be considered in isolation or as a substitute for the related GAAP measures. Our non-GAAP financial measures may differ from similar measures used by other companies.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Results of Operations - Segment Review

The results and discussions that follow are reflective of how management monitors and evaluates the performance of our reporting segments.

Certain operating expenses are allocated among our reporting segments using activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense that is attributed to each segment. Changes in these estimates would directly impact the amount of expense allocated to each segment and therefore the operating profit of each reporting segment. Our allocation methodologies are refined periodically, as necessary, to reflect changes in our business. Beginning in 2020, we updated our cost allocation methodology for the Ground with Freight Pricing ("GFP") product. The cost associated with GFP that is allocated from the U.S. Domestic Package segment to UPS Freight, within the Supply Chain & Freight segment, was adjusted to better reflect operational activities associated with this product. As a result, expense allocated to UPS Freight for the third quarter increased by $5 million ($7 million year to date). There were no significant changes in our expense allocation methodologies in 2019.

We test goodwill and other indefinite-lived intangible assets for impairment annually at July 1st and between annual tests if an event occurs or circumstances change that would indicate that it is more likely than not that the carrying amount may be impaired. Testing goodwill and other indefinite-lived intangible assets for impairment requires that we make a number of significant assumptions, including assumptions related to future revenues, costs, capital expenditures, working capital and our cost of capital. We also are required to make assumptions relating to our overall business and operating strategy, and the regulatory and market environment. While none of our reporting units incurred any goodwill impairment charges in 2020 or 2019, the excess of fair value above carrying value of certain reporting units within our Supply Chain & Freight segment at July 1, 2020 declined, primarily due to changes in our estimates and assumptions. There were no events or changes in circumstances during the third quarter of 2020 that would indicate the carrying amount of our goodwill may be impaired as of November 2, 2020. However, future changes in estimates or assumptions, whether due to unexpected impacts on our business arising from COVID-19 or otherwise, our transformation activities, the continuing evaluation of our business portfolio, or other actual events or transactions, could increase the likelihood that the goodwill allocated to one or more of our reporting units becomes impaired.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

U.S. Domestic Package Operations


	Three Months Ended September 30,						Change				Nine Months Ended September 30,						Change
	2020			2019			$		%		2020			2019			$		%
Average Daily Package Volume (in thousands):
Next Day Air	1,915			1,891					1.3	%	1,888			1,771					6.6	%
Deferred	1,657			1,474					12.4	%	1,617			1,413					14.4	%
Ground	16,803			14,544					15.5	%	16,346			14,068					16.2	%
Total Average Daily Package Volume	20,375			17,909					13.8	%	19,851			17,252					15.1	%
Average Revenue Per Piece:
Next Day Air	$	16.85		$	17.73		$	(0.88)	(5.0)	%	$	16.84		$	18.21		$	(1.37)	(7.5)	%
Deferred	12.79			13.23			(0.44)		(3.3)	%	12.41			12.95			(0.54)		(4.2)	%
Ground	8.93			8.66			0.27		3.1	%	8.79			8.72			0.07		0.8	%
Total Average Revenue Per Piece	$	9.99		$	9.99		$	—	—	%	$	9.85		$	10.04		$	(0.19)	(1.9)	%
Operating Days in Period	65			64							193			191
Revenue (in millions):
Next Day Air	$	2,098		$	2,146		$	(48)	(2.2)	%	$	6,137		$	6,160		$	(23)	(0.4)	%
Deferred	1,378			1,248			130		10.4	%	3,873			3,494			379		10.8	%
Ground	9,749			8,061			1,688		20.9	%	27,745			23,431			4,314		18.4	%
Total Revenue	$	13,225		$	11,455		$	1,770	15.5	%	$	37,755		$	33,085		$	4,670	14.1	%
Operating Expenses (in millions):
Operating Expenses	$	12,127		$	10,239		$	1,888	18.4	%	$	35,111		$	29,995		$	5,116	17.1	%
Transformation Strategy Costs	(35)			(26)			(9)		34.6	%	(105)			(72)			(33)		45.8	%
Adjusted Operating Expense	$	12,092		$	10,213		$	1,879	18.4	%	$	35,006		$	29,923		$	5,083	17.0	%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	1,098		$	1,216		$	(118)	(9.7)	%	$	2,644		$	3,090		$	(446)	(14.4)	%
Adjusted Operating Profit	$	1,133		$	1,242		$	(109)	(8.8)	%	$	2,749		$	3,162		$	(413)	(13.1)	%
Operating Margin	8.3		%	10.6		%					7.0		%	9.3		%
Adjusted Operating Margin	8.6		%	10.8		%					7.3		%	9.6		%

Revenue

The change in overall revenue was due to the following factors:


	Volume		Rates / Product Mix		Fuel Surcharge		Total Revenue Change
Revenue Change Drivers:
Third quarter 2020 vs. 2019	15.5	%	0.7	%	(0.7)	%	15.5	%
Year-to-date 2020 vs. 2019	16.3	%	(1.5)	%	(0.7)	%	14.1	%

Volume

Total volume increased across all products in the third quarter and year-to-date periods, led by strong growth in our deferred and ground services driven by the continuing, elevated demand for residential delivery and one additional operating day. Growth in the third quarter was driven by small- and medium-sized business customers and large retailers. Small- and medium-sized businesses experienced volume growth of 18.7% as a result of the continued growth in e-commerce and our investments to improve both time-in-transit and digital access platforms.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Business-to-consumer shipments, which represented approximately 61% of the total U.S. Domestic Package average daily volume in the quarter, as compared to approximately 52% in the third quarter of 2019, grew 33.4% (up 39.4% year to date) driven by continued growth in e-commerce. We believe that the health risks presented by COVID-19, together with ongoing social distancing guidelines, have changed consumer behaviors, accelerating a structural market shift towards e-commerce. Business-to-consumer shipments remained significantly elevated throughout the third quarter, although the percentage of average daily volume attributable to business-to-consumer shipments declined relative to the second quarter as commercial activity began to resume. Business-to-business shipments decreased 7.8% in the third quarter (down 10.5% year to date), driven by lower volume in our ground products. The rate of decline improved from 21.9% in the second quarter.

Average daily volume increased in the third quarter and year-to-date periods for both our Next Day Air and Deferred products. This volume growth was driven by residential Next Day and Deferred Package products as e-commerce continued to drive a significant increase in business-to-consumer volume. This growth was slightly offset by declines in Next Day and Second Day Letter volume, as well as declines in business-to-business shipments, due to shifts in customer preferences and the ongoing impacts of COVID-19.

Residential Ground and SurePost average daily volume also increased significantly in the third quarter and year-to-date periods, driven by changes in customer mix described above. Ground commercial volume declined overall during the third quarter and year-to-date periods as many businesses remained temporarily closed or continued limited operations in response to COVID-19; however we saw improvement throughout the third quarter as businesses continued to reopen and commercial activity gradually resumed.

Rates and Product Mix

Overall revenue per piece remained flat for the third quarter but decreased year to date due to changes in customer and product mix and fuel surcharge rates, partially offset by changes in base rates. Ground rates and air services rates increased an average net 4.9% beginning in December 2019.

Revenue per piece for our Next Day Air and Deferred products decreased in the third quarter and year-to-date periods. This decrease was primarily driven by the shift in customer and product mix, lower fuel surcharges and a decrease in average billable weight per piece.

Revenue per piece for our Ground products increased for the third quarter and year-to-date periods, primarily due to the shift in customer mix with a substantial increase in volume from small- and medium-sized businesses. This increase was partially offset by a decline in revenue per piece due to the relative increase in non-premium volume, lower fuel surcharges and a decrease in average billable weight per piece.

Fuel Surcharges

We apply a fuel surcharge to domestic air and ground services that is adjusted weekly. The air fuel surcharge is based on the U.S. Department of Energy’s (“DOE”) Gulf Coast spot price for a gallon of kerosene-type jet fuel, while the ground fuel surcharge is based on the DOE’s On-Highway Diesel Fuel price. Effective March 2, 2020, the fuel surcharge rates were raised for all thresholds on U.S. air and ground services. Based on published rates, the average fuel surcharges for domestic Air and Ground products were as follows:


	Three Months Ended September 30,				Change		Nine Months Ended September 30,				Change
	2020		2019		% Point		2020		2019		% Point
Next Day Air / Deferred	3.8	%	7.3	%	(3.5)	%	3.9	%	7.4	%	(3.5)	%
Ground	6.5	%	7.1	%	(0.6)	%	6.7	%	7.2	%	(0.5)	%

While fluctuations in fuel surcharge percentages can be significant from period to period, fuel surcharges are only one of the many individual components of our pricing structure that impact our overall revenue and yield. Additional components include the mix of services sold, the base price and additional charges for these services and the pricing discounts offered.

Total domestic fuel surcharge revenue decreased by $82 million in the third quarter (down $217 million year to date) as a result of lower fuel surcharge indices, partially offset by increases in package volume and shifts in product mix.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Operating Expenses

Operating expenses, and operating expenses excluding the year over year impact of transformation strategy costs, increased in the third quarter, primarily due to increased pickup and delivery costs (up $1.1 billion). Pickup and delivery costs increased as the elevated level of residential volume negatively impacted our delivery density, driving a 21.3% increase in package delivery stops per day and a 12.1% increase in average daily miles driven. In addition, the costs of operating our domestic integrated air and ground network increased $414 million, the costs of package sorting increased $242 million and other indirect operating costs increased $122 million. The increases in expense were driven by several factors:

•Higher employee compensation and benefit costs, largely resulting from:

◦volume growth, which resulted in an increase in average daily direct union labor hours of 17.3%;

◦union pay rate increases; and

◦growth in the overall size of the workforce.

We incurred higher employee benefit expenses due to additional headcount, contractual contribution rate increases to union multiemployer plans, changes in benefit eligibility for certain union employees and higher service costs for our company-sponsored pension and postretirement plans, primarily driven by lower discount rates used to measure the projected benefit obligations of these plans. Workers' compensation expense increased $141 million as a result of additional hours, medical and wage inflation and claims experience.

•Higher third party transportation costs were driven by additional SurePost volume and investments to improve time-in-transit within our U.S. ground network.

•The increases described above were partially offset by a decrease in fuel costs driven by lower prices for jet fuel, diesel and gasoline, as well as alternative fuel tax credits arising from legislation passed in the fourth quarter of 2019.

On a year-to-date basis, operating expenses and operating expenses excluding the year over year impact of transformation strategy costs increased due to pickup and delivery costs (up $3.1 billion), the costs of operating our domestic integrated air and ground network (up $919 million), the costs of package sorting (up $669 million) and other indirect operating costs (up $422 million). These increases were primarily driven by higher volume and lower delivery density which resulted in additional employee headcount, increased compensation and benefit costs and higher self-insurance casualty losses.

Total cost per piece increased 2.5% for the third quarter (up 0.7% year to date). Excluding the impact of transformation strategy costs, adjusted cost per piece increased 2.5% for the third quarter (up 0.6% year to date). Cost per piece increased primarily due to additional residential volume and headcount growth, partially offset by lower fuel costs.

Operating Profit and Margin

As a result of the factors described above, operating profit decreased $118 million in the third quarter (down $446 million year to date), with operating margins decreasing 230 basis points to 8.3% (down 230 basis points to 7.0% year to date). Excluding the year over year impact of transformation strategy costs, adjusted operating profit decreased $109 million in the third quarter (down $413 million year to date), with adjusted operating margins decreasing 220 basis points to 8.6% (down 230 basis points to 7.3% year to date).

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

International Package Operations


	Three Months Ended September 30,						Change					Nine Months Ended September 30,						Change
	2020			2019			$		%			2020			2019			$		%
Average Daily Package Volume (in thousands):
Domestic	1,806			1,668					8.3		%	1,746			1,661					5.1		%
Export	1,674			1,437					16.5		%	1,545			1,425					8.4		%
Total Average Daily Package Volume	3,480			3,105					12.1		%	3,291			3,086					6.6		%
Average Revenue Per Piece:
Domestic	$	6.61		$	6.45		$	0.16	2.5		%	$	6.48		$	6.52		$	(0.04)	(0.6)		%
Export	28.98			29.06			(0.08)		(0.3)		%	28.63			29.29			(0.66)		(2.3)		%
Total Average Revenue Per Piece	$	17.37		$	16.92		$	0.45	2.7		%	$	16.88		$	17.04		$	(0.16)	(0.9)		%
Operating Days in Period	65			64								193			191
Revenue (in millions):
Domestic	$	776		$	689		$	87	12.6		%	$	2,183		$	2,069		$	114	5.5		%
Export	3,153			2,673			480		18.0		%	8,538			7,972			566		7.1		%
Cargo and Other	158			132			26		19.7		%	454			417			37		8.9		%
Total Revenue	$	4,087		$	3,494		$	593	17.0		%	$	11,175		$	10,458		$	717	6.9		%
Operating Expenses (in millions):
Operating Expenses	$	3,121		$	2,827		$	294	10.4		%	$	8,887		$	8,600		$	287	3.3		%
Transformation Strategy Costs	(6)			(26)			20		(76.9)		%	(84)			(112)			28		(25.0)		%
Adjusted Operating Expenses	$	3,115		$	2,801		$	314	11.2		%	$	8,803		$	8,488		$	315	3.7		%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	966		$	667		$	299	44.8		%	$	2,288		$	1,858		$	430	23.1		%
Adjusted Operating Profit	$	972		$	693		$	279	40.3		%	$	2,372		$	1,970		$	402	20.4		%
Operating Margin	23.6		%	19.1		%						20.5		%	17.8		%
Adjusted Operating Margin	23.8		%	19.8		%						21.2		%	18.8		%
Currency Benefit / (Cost) – (in millions)*:
Revenue									$	54										$	(3)
Operating Expenses									(47)											40
Operating Profit									$	7										$	37
* Net of currency hedging; amount represents the change in currency translation compared to the prior year.

The change in revenue was due to the following:


	Volume		Rates / Product Mix		Fuel Surcharge		Currency		Total Revenue Change
Revenue Change Drivers:
Third quarter 2020 vs. 2019	13.8	%	3.3	%	(1.7)	%	1.6	%	17.0	%
Year-to-date 2020 vs. 2019	7.8	%	1.0	%	(1.9)	%	—	%	6.9	%

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Volume

Average daily volume increased in the third quarter and year-to-date periods for both domestic and export products. Business-to-consumer volume continued to increase in the third quarter and year-to-date periods, but the growth has slowed since the second quarter. Business-to-business volume declined in the third quarter and year-to-date periods. Declines in commercial volume in July and September were partially offset by growth in August as the impact of the summer vacation period in Europe was muted by COVID-driven travel restrictions and efforts to recover from business shutdowns earlier in the year.

Average daily volume growth for the quarter and year-to-date periods was driven primarily by the retail sector as a result of continuing strength in online consumer demand, slightly offset by lower demand from manufacturing customers.

Export volume increased in the third quarter and year-to-date periods across most major trade lanes, driven primarily by Asia. Volume on the Europe to U.S. and Intra-Europe trade lanes also increased. We experienced volume growth from both our large customers and small- and medium-sized businesses. Export volume growth for the quarter and year-to-date periods was strongest in our non-premium products, such as Worldwide Expedited and Transborder Standard. We also experienced volume growth in our premium Worldwide Express product in the third quarter and year-to-date periods.

Domestic volume also increased in the majority of our markets in the third quarter and year-to-date periods, primarily due to residential growth driven by the online retail sector.

Rates and Product Mix

In December 2019 we implemented an average 4.9% net increase in base and accessorial rates for international shipments originating in the United States. Rate changes for shipments originating outside the U.S. are made throughout the year and vary by geographic market. In response to capacity constraints driven by the COVID-19 pandemic, we implemented a demand surcharge on certain lanes beginning in the first quarter of 2020.

Total revenue per piece increased 2.7% in the third quarter (down 0.9% year to date), of which 1.4% for the quarter was attributable to currency movements. Excluding the impact of currency, revenue per piece increased 1.3% (down 0.9 % year to date), primarily due to product mix, offset by declines in fuel surcharge rates.

Domestic revenue per piece increased 2.5% in the third quarter (down 0.6% year to date), of which 2.8% (0.3% year to date) was attributable to currency movements. Excluding the impact of currency, revenue per piece decreased 0.3% for the quarter and year to date due to declines in fuel surcharge rates.

Export revenue per piece decreased 0.3% in the third quarter (down 2.3% year to date), inclusive of a 1.0% increase for the quarter attributable to currency movements. Excluding the impact of currency, revenue per piece decreased 1.3% (2.3% year to date) primarily driven by declines in fuel surcharge rates.

Fuel Surcharges

We apply fuel surcharges on our international air and ground services. The fuel surcharges for international air services originating inside or outside the U.S. are largely indexed to the DOE's Gulf Coast spot price for a gallon of kerosene-type jet fuel. The fuel surcharges for ground services originating outside the U.S. are indexed to fuel prices in the region or country where the shipment originates.

While fluctuations in fuel surcharge percentages can be significant from period to period, fuel surcharges represent one of the many individual components of our pricing structure that impact our overall revenue and yield. Additional components include the mix of services sold, the base price and extra service charges and the pricing discounts offered. Total international fuel surcharge revenue decreased $55 million in the third quarter ($210 million year to date) due to the declines in fuel surcharge indices and changes in product mix and volume.

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Operating Expenses

Operating expenses, and operating expenses excluding the year over year impact of transformation strategy costs, increased in the third quarter and year-to-date periods. These increases were primarily due to higher pickup and delivery costs and, for the third quarter, the impact of unfavorable currency exchange rate movements. Pickup and delivery costs increased $164 million for the third quarter ($233 million year to date) due to volume growth that drove additional third-party pickup and delivery expense.

The costs of operating our integrated international air and ground network increased $44 million in the third quarter (down $93 million year to date), as increased block hours were partially offset by lower fuel prices. The remaining increase in operating expenses in the third quarter and year-to-date periods was due to package sorting and other indirect operating costs.

In addition to variability in usage and market prices, the manner in which we purchase fuel also influences the net impact of fuel costs on our results. The majority of our contracts for fuel purchases utilize index-based pricing formulas plus or minus a fixed locational/supplier differential. While many of the indices are aligned, each index may fluctuate at a different pace, driving variability in the prices paid for fuel. Because of this, our operating results may be affected should the market price of fuel suddenly change by a significant amount or change by amounts that do not result in an adjustment in our fuel surcharges, which can significantly affect our earnings either positively or negatively in the short-term.

Operating Profit and Margin

As a result of the factors described above, operating profit increased $299 million in the third quarter ($430 million year to date), with operating margin increasing 450 basis points to 23.6% (270 basis points to 20.5% year to date). Excluding the year over year impact of transformation strategy costs, adjusted operating profit increased for the third quarter and year-to-date periods, with adjusted operating margin increasing 400 basis points to 23.8% (240 basis points to 21.2% year to date).

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Supply Chain & Freight Operations


	Three Months Ended September 30,						Change				Nine Months Ended September 30,						Change
	2020			2019			$		%		2020			2019			$		%
Freight LTL Statistics:
Revenue (in millions)	$	689		$	699		$	(10)	(1.4)	%	$	1,911		$	2,040		$	(129)	(6.3)	%
Revenue Per Hundredweight	$	27.69		$	26.71		$	0.98	3.7	%	$	27.02		$	26.39		$	0.63	2.4	%
Shipments (in thousands)	2,371			2,441					(2.9)	%	6,667			7,064					(5.6)	%
Shipments Per Day (in thousands)	37.0			38.1					(2.9)	%	34.7			37.0					(6.2)	%
Gross Weight Hauled (in millions of lbs)	2,488			2,617					(4.9)	%	7,073			7,730					(8.5)	%
Weight Per Shipment (in lbs)	1,049			1,072					(2.1)	%	1,061			1,094					(3.0)	%
Operating Days in Period	64			64							192			191
Revenue (in millions):
Forwarding	$	1,753		$	1,472		$	281	19.1	%	$	4,897		$	4,384		$	513	11.7	%
Logistics	1,040			846			194		22.9	%	2,862			2,511			351		14.0	%
Freight	870			852			18		2.1	%	2,360			2,486			(126)		(5.1)	%
Other	263			199			64		32.2	%	683			602			81		13.5	%
Total Revenue	$	3,926		$	3,369		$	557	16.5	%	$	10,802		$	9,983		$	819	8.2	%
Operating Expenses (in millions):
Operating Expenses	$	3,627		$	3,124		$	503	16.1	%	$	10,087		$	9,266		$	821	8.9	%
Transformation Strategy Costs	(3)			(11)			8		(72.7)	%	(12)			(23)			11		(47.8)	%
Adjusted Operating Expenses:	$	3,624		$	3,113		$	511	16.4	%	$	10,075		$	9,243		$	832	9.0	%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	299		$	245		$	54	22.0	%	$	715		$	717		$	(2)	(0.3)	%
Adjusted Operating Profit	$	302		$	256		$	46	18.0	%	$	727		$	740		$	(13)	(1.8)	%
Operating Margin	7.6		%	7.3		%					6.6		%	7.2		%
Adjusted Operating Margin	7.7		%	7.6		%					6.7		%	7.4		%
Currency Benefit / (Cost) – (in millions)*:
Revenue							(8)										(108)
Operating Expenses							6										112
Operating Profit							(2)										4
* Amount represents the change in currency translation compared to the prior year.


	Three Months Ended September 30,				Change				Nine Months Ended September 30,				Change
	2020		2019		$		%		2020		2019		$		%
Transformation Strategy Costs (in millions):
Forwarding	$	2	$	5	$	(3)	(60.0)	%	$	7	$	11	$	(4)	(36.4)	%
Logistics	1		6		(5)		(83.3)	%	5		12		(7)		(58.3)	%


Total Transformation Strategy Costs	$	3	$	11	$	(8)	(72.7)	%	$	12	$	23	$	(11)	(47.8)	%

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Revenue

Total revenue for the Supply Chain & Freight segment increased $557 million in the third quarter ($819 million year to date).

Overall, Forwarding revenue increased for the third quarter and year to date. In our truckload brokerage business, revenue increased primarily due to volume growth. Our international air freight business experienced growth in revenue driven by strong demand from Asia in the third quarter and overall for the year to date, together with higher market rates and capacity surcharges. Ocean freight forwarding revenue increased in the third quarter, driven by increased volumes out of Asia, but remained lower year to date due to the impact of COVID-19 on demand in the first and second quarters. Our North American air freight business experienced revenue declines in both the quarter and year-to-date periods, driven by the impact of COVID-19 on commercial activity.

Within Logistics, our mail services business experienced revenue growth for the third quarter and year to date due to continuing e-commerce growth, which also drove a favorable shift in product mix. In addition, the healthcare sector also experienced revenue growth for the quarter and year-to-date periods, partly resulting from increased demand for healthcare logistics and distribution solutions in response to COVID-19. Revenue from most other market sectors declined due to the impacts of the pandemic on customer demand.

UPS Freight revenue increased in the third quarter as a result of volume growth in our GFP product, which was partly offset by volume and revenue declines in our LTL business. On a year-to-date basis, declines in both LTL and truckload volume drove an overall decline in revenue. This was primarily due to reduced demand in the freight market resulting from the impacts of COVID-19 and was also impacted by revenue management initiatives that drove an increase in revenue per hundredweight.

Revenue for the other businesses within Supply Chain & Freight increased on a quarter and year-to-date basis, driven by revenue growth within UPS Customer Solutions, as well as additional volume from service contracts with the U.S. Postal Service.

Operating Expenses

Total operating expenses for the Supply Chain & Freight segment, and operating expenses excluding the year over year impact of transformation strategy costs, increased in the third quarter and for the year to date.

Forwarding operating expenses increased $287 million in the third quarter ($523 million year to date). Purchased transportation expense increased $303 million in the quarter ($563 million year to date), with increases in both our international air freight forwarding and truckload brokerage businesses. Market rate increases outpaced the overall declines in tonnage and volume within international air freight, while volume growth and higher market rates contributed to the increase in truckload brokerage. For the quarter and year-to-date periods, these increases were slightly offset by the impact of cost management initiatives that were implemented in response to lower volume.

Logistics operating expenses increased $171 million ($319 million year to date), driven by higher purchased transportation expense in mail services as a result of volume growth and carrier rate increases, as well as volume growth in the healthcare sector.

UPS Freight operating expenses increased $5 million in the third quarter, driven by the higher volume in our GFP product. Year-to-date operating expenses decreased $77 million as lower volume and tonnage, primarily in our LTL business, resulted in lower costs to operate our linehaul network, as well as lower pickup and delivery expenses. Operating expenses year to date were also favorably impacted by cost management initiatives and production improvements.

Operating Profit and Margin

As a result of the factors described above, operating profit for the Supply Chain & Freight segment increased $54 million in the third quarter (decreased $2 million year to date). Excluding the year over year impact of transformation strategy costs, adjusted operating profit increased $46 million in the third quarter (decreased $13 million year to date).

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Consolidated Operating Expenses


	Three Months Ended September 30,				Change					Nine Months Ended September 30,				Change
	2020		2019		$		%			2020		2019		$		%
Operating Expenses (in millions):
Compensation and benefits	$	11,077	$	9,590	$	1,487	15.5		%	$	32,006	$	28,206	$	3,800	13.5		%
Transformation strategy costs	(18)		(41)		23		(56.1)		%	(111)		(149)		38		(25.5)		%
Adjusted Compensation and benefits	$	11,059	$	9,549	$	1,510	15.8		%	$	31,895	$	28,057	$	3,838	13.7		%

Repairs and maintenance	$	576	$	485	$	91	18.8		%	$	1,693	$	1,392	$	301	21.6		%
Depreciation and amortization	677		587		90		15.3		%	1,986		1,730		256		14.8		%
Purchased transportation	3,937		2,984		953		31.9		%	10,584		8,950		1,634		18.3		%
Fuel	618		824		(206)		(25.0)		%	1,878		2,451		(573)		(23.4)		%
Other occupancy	376		346		30		8.7		%	1,114		1,039		75		7.2		%
Other expenses	1,614		1,374		240		17.5		%	4,824		4,093		731		17.9		%
Total Other expenses	7,798		6,600		1,198		18.2		%	22,079		19,655		2,424		12.3		%
Other Transformation strategy costs	(26)		(22)		(4)		18.2		%	(90)		(58)		(32)		55.2		%
Adjusted Total Other expenses	$	7,772	$	6,578	$	1,194	18.2		%	$	21,989	$	19,597	$	2,392	12.2		%

Total Operating Expenses	$	18,875	$	16,190	$	2,685	16.6		%	$	54,085	$	47,861	$	6,224	13.0		%
Adjusted Total Operating Expenses	$	18,831	$	16,127	$	2,704	16.8		%	$	53,884	$	47,654	$	6,230	13.1		%

Currency (Benefit) / Cost - (in millions)*							$	41								$	(152)
* Amount represents the change in currency translation compared to the prior year.


	Three Months Ended September 30,				Change				Nine Months Ended September 30,				Change
	2020		2019		$		%		2020		2019		$		%
Transformation strategy costs (in millions):
Compensation	$	9	$	6	$	3	50.0	%	$	24	$	8	$	16	200.0	%
Benefits	9		35		(26)		(74.3)	%	87		141		(54)		(38.3)	%

Other occupancy	2		2		—		—	%	6		6		—		—	%
Other expenses	24		20		4		20.0	%	84		52		32		61.5	%
Total Transformation strategy costs	$	44	$	63	$	(19)	(30.2)	%	$	201	$	207	$	(6)	(2.9)	%

Compensation and Benefits

Total compensation and benefits, and total compensation and benefits excluding the year over year impact of transformation strategy costs, increased in the third quarter and year-to-date periods.

Total compensation costs increased $833 million or 14.4% ($2.0 billion or 12.0% year to date). Excluding the year over year impact of transformation strategy costs, adjusted total compensation costs increased $830 million ($2.0 billion year to date), driven by higher U.S. Domestic direct labor costs as a result of growth in average daily volume. This volume growth drove additional headcount and an increase in average daily union hours of 17.3% (16.3% year to date). Contractual union wage increases also contributed to the increase in compensation costs for hourly employees. Compensation costs for management employees increased due to salary increases and growth in the overall size of the workforce.

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Benefits costs increased $654 million or 17.1% ($1.8 billion or 15.6% year to date). Excluding the year over year impact of transformation strategy costs, adjusted benefits costs increased $680 million ($1.8 billion year to date) as a result of:

•Health and welfare costs increased $142 million ($454 million year to date), primarily as a result of increased contributions to multiemployer plans driven by the overall increase in the size of the workforce and contractual rate increases.

•Pension and other postretirement benefits increased $240 million ($591 million year to date) due to higher service cost for company-sponsored plans, primarily driven by a reduction in discount rates, as well as increased contributions to multiemployer plans as a result of contractually-mandated contribution increases and the overall increase in the size of the workforce.

•Vacation, excused absence, payroll taxes and other costs increased $132 million ($376 million year to date), primarily driven by salary increases and growth in the overall size of the workforce.

•Workers' compensation costs increased $166 million ($404 million year to date) driven by an increase in overall hours worked, wage and medical inflation and unfavorable claims trends.

Repairs and Maintenance

The increase in repairs and maintenance expense in the quarter and year-to-date periods was driven by higher aircraft engine maintenance costs, as well as an increase in routine repairs to buildings and facilities and maintenance of our other transportation equipment.

Depreciation and Amortization

Depreciation and amortization expense increased in the quarter and year-to-date periods as a result of the additional investments in facility automation and capacity expansion projects, increases in the size of our vehicle and aircraft fleets and investments in internally developed software.

Purchased Transportation

The overall increase in third-party transportation expense in the quarter and year-to-date periods was primarily driven by the following:

•U.S. Domestic Package expense increased $378 million ($786 million year to date) driven by an increase in SurePost volume that drove approximately $130 million of incremental third-party transportation cost. Volume growth in our other products, as well as investments to improve time-in-transit in our U.S. ground network, also resulted in additional third-party transportation expense.

•Forwarding and Logistics expense increased $423 million ($768 million year to date), primarily due to increased market rates in our international air freight business, as well as volume and rate increases in our mail services and truckload brokerage businesses.

•International Package expense increased $131 million ($188 million year to date) primarily due to volume increases in Asia and Europe that drove higher third party pickup and delivery cost.

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Fuel

The decrease in fuel expense in the quarter and year-to-date periods was driven by lower prices for jet fuel, diesel and gasoline, as well as the impact of alternative fuel tax credits arising from legislation passed in the fourth quarter of 2019. These decreases were partially offset by higher consumption due to increases in aircraft block hours and miles driven as a result of increased volume.

Other Occupancy

Other occupancy expense, and other occupancy expense excluding the year over year impact of transformation strategy costs, increased in the quarter and year-to-date periods primarily due to additional operating facilities coming into service.

Other Expenses

Other expenses, and other expenses excluding the year over year impact of transformation strategy costs, increased in the quarter and year-to-date periods as a result of the following:

•Other operational expenses, including vehicle and equipment rentals, increased $109 million ($268 million year to date). This included cleaning and other safety supplies related to COVID-19 amounting to $14 million in the third quarter ($80 million year to date).

•Self-insured automobile liability claims increased $10 million in the third quarter ($140 million year to date) as a result of higher average daily miles driven in our U.S. Domestic business and unfavorable claims experience.

•Other increases included reserves for legal contingencies and certain tax positions, outside professional fees, payment processing fees, recruitment costs, telecommunications costs, information technology expenses and allowances for credit losses and other bad debt expense.

Additionally, the year over year change in other expenses was impacted by a prior year gain of $40 million on the sale of surplus international property that did not repeat.

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Other Income and (Expense)

The following table sets forth investment income and other and interest expense for the three and nine months ended September 30, 2020 and 2019 (in millions):


	Three Months Ended September 30,				Change				Nine Months Ended September 30,				Change
	2020		2019		$		%		2020		2019		$		%
Investment Income and Other	$	338	$	237	$	101	42.6	%	$	1,011	$	672	$	339	50.4	%
Interest Expense	(176)		(159)		(17)		10.7	%	(526)		(487)		(39)		8.0	%
Total Other Income and (Expense)	$	162	$	78	$	84	107.7	%	$	485	$	185	$	300	162.2	%

Investment Income and Other

The increase in investment income and other for the third quarter and year-to-date periods was primarily due to an increase in other pension income, which is comprised of expected returns on pension assets net of interest cost on projected benefit obligations. Expected returns on pension assets increased as a result of a higher asset base due to positive asset returns in 2019 and discretionary contributions. Pension interest cost decreased due to the impact of lower year end discount rates that was partially offset by ongoing plan growth and an increase in projected benefit obligations as a result of the year end measurement of our plans. Investment income decreased due to lower yields on invested assets and impairments of certain non-current investments, partially offset by foreign currency gains.

Interest Expense

The increase in interest expense for the third quarter and year-to-date periods was primarily due to additional interest expense from debt issuances since the third quarter of 2019, partially offset by lower effective interest rates on floating rate debt and commercial paper balances.

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Income Tax Expense

The following table sets forth income tax expense and our effective tax rate for the three and nine months ended September 30, 2020 and 2019 (in millions):


	Three Months Ended September 30,						Change				Nine Months Ended September 30,						Change
	2020			2019			$		%		2020			2019			$		%
Income Tax Expense	$	568		$	456		$	112	24.6	%	$	1,442		$	1,304		$	138	10.6	%
Income Tax Impact of:
Transformation Strategy Costs	11			16			(5)		(31.3)	%	50			50			—		—	%
Adjusted Income Tax Expense	$	579		$	472		$	107	22.7	%	$	1,492		$	1,354		$	138	10.2	%




Effective Tax Rate	22.5		%	20.7		%					23.5		%	22.3		%
Adjusted Effective Tax Rate	22.5		%	20.8		%					23.6		%	22.4		%

For additional information on income tax expense and our effective tax rate, see note 16 to the unaudited, consolidated financial statements included in this report.

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Liquidity and Capital Resources

As of September 30, 2020, we had $9.2 billion in cash, cash equivalents and marketable securities. We believe that these positions, expected cash from operations, access to commercial paper programs and capital markets financing and other available liquidity options will be adequate to fund our operating requirements, planned capital expenditures and pension contributions, transformation strategy costs, debt obligations and planned shareowner returns. We regularly evaluate opportunities to optimize our capital structure, including through issuances of debt to refinance existing debt and to fund ongoing needs.

As previously disclosed and described below, as a result of the ongoing economic uncertainty created by the COVID-19 pandemic, we have deferred certain components of our previously announced capital expenditure program beyond 2020 and have suspended share repurchases under our stock repurchase program.

Cash Flows From Operating Activities

The following is a summary of the significant sources (uses) of cash from operating activities (in millions):


	Nine Months Ended September 30,
	2020		2019
Net income	$	4,690	$	4,546
Non-cash operating activities (a)	4,093		2,920
Pension and postretirement benefit plan contributions (company-sponsored plans)	(1,307)		(2,321)

Hedge margin receivables and payables	(176)		389
Income tax receivables and payables	458		901
Changes in working capital and other non-current assets and liabilities	1,461		(696)
Other operating activities	64		(46)
Net cash from operating activities	$	9,283	$	5,693

___________________

(a)Represents depreciation and amortization, gains and losses on derivative transactions and foreign exchange, deferred income taxes, allowances for expected credit losses, amortization of operating lease assets, pension and postretirement benefit plan expense, stock compensation expense, changes in casualty self-insurance reserves and other non-cash items.

Net cash from operating activities increased $3.6 billion year to date. The following factors contributed to this increase:

•Contributions to our company-sponsored pension and U.S. postretirement medical benefit plans totaled $1.3 billion during 2020 as compared to $2.3 billion in 2019. We have made $1.0 billion in discretionary contributions to our qualified, company-sponsored U.S. pension plans during 2020 ($2.0 billion year to date in 2019).

•The net hedge margin collateral received from our derivative counterparties decreased by $565 million year to date due to the change in net fair value of derivative contracts used in our currency and interest rate hedging programs.

•Cash received in respect of income taxes decreased, primarily due to the timing and amount of deductions related to pension contributions.

•Favorable changes in our working capital, largely driven by changes in incentive compensation plan payouts and other compensation-related items. These included deferral of approximately $724 million of employer payroll taxes under the Coronavirus Aid, Relief and Economic Security (CARES) Act that was signed into law on March 27, 2020. Working capital also benefited from the timing of group welfare plan contributions and interest payments on outstanding debt.

The CARES Act includes, among other things, provisions relating to deferral of the employer portion of certain payroll taxes, temporary suspension of federal excise taxes on the transportation of property by air and on commercial purchases of jet aviation fuel and deferral of federal income tax payments. We anticipate that the various provisions of the CARES Act will provide a temporary cash flow benefit in the current year of approximately $1.0 billion.

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As of September 30, 2020, our total worldwide holdings of cash, cash equivalents and marketable securities were $9.2 billion, of which approximately $2.7 billion was held by foreign subsidiaries. The amount of cash, cash equivalents and marketable securities held by our U.S. and foreign subsidiaries fluctuates throughout the year due to a variety of factors, including the timing of cash receipts and disbursements in the normal course of business. Cash provided by operating activities in the U.S. continues to be our primary source of funds to finance domestic operating needs, capital expenditures and shareowner returns, including dividend payments. All cash, cash equivalents and marketable securities held by foreign subsidiaries are generally available for distribution to the U.S. without any U.S. federal income taxes. Any such distributions may be subject to foreign withholding and U.S. state taxes. When amounts earned by foreign subsidiaries are expected to be indefinitely reinvested, no accrual for taxes is provided.

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Cash Flows From Investing Activities

Our primary sources (uses) of cash from investing activities were as follows (in millions):


	Nine Months Ended September 30,
	2020			2019
Net cash used in investing activities	$	(3,106)		$	(4,027)

Capital Expenditures:
Buildings, facilities and plant equipment	$	(1,615)		$	(1,916)
Aircraft and parts	(667)			(1,108)
Vehicles	(368)			(733)
Information technology	(569)			(579)
	$	(3,219)		$	(4,336)

Capital Expenditures as a % of revenue	5.4		%	8.1		%

Other Investing Activities:
Proceeds from disposals of property, plant and equipment	$	10		$	61
Net change in finance receivables	$	24		$	8
Net (purchases), sales and maturities of marketable securities	$	107		$	330
Cash paid for business acquisitions, net of cash and cash equivalents acquired	$	(13)		$	(6)
Other investing activities	$	(15)		$	(84)

We have commitments for the purchase of aircraft, vehicles, equipment and real estate to provide for the replacement of existing capacity and anticipated future growth. Future capital spending for anticipated growth and replacement assets will depend on a variety of factors, including economic and industry conditions. Our current investment program includes investments in buildings, facilities and plant equipment. In the first quarter, we announced a reduction in our forecasted capital expenditures for the year of $1.0 billion through deferring certain facility projects and vehicle purchases to future years. We currently anticipate that our capital expenditures will be approximately $5.6 billion in 2020.

Year-to-date capital expenditures on buildings, facilities and plant equipment decreased in our U.S. and international package businesses, largely due to the timing of payments and postponement of certain facility automation and capacity expansion projects. Capital spending on aircraft decreased due to reductions in contract deposits on open aircraft orders and final payments associated with the delivery of aircraft. Capital spending on vehicles decreased due to the timing of vehicle replacement projects and changes in vendor payment terms.

Proceeds from the disposal of property, plant and equipment decreased year over year due to a disposal of surplus international property in the third quarter of 2019. The net change in finance receivables was primarily due to reductions in outstanding balances within our finance portfolios. Purchases and sales of marketable securities are largely determined by liquidity needs and the periodic rebalancing of investment types and will fluctuate from period to period.

Cash paid for business acquisitions in 2020 primarily related to the acquisition of area franchise rights for The UPS Store. Cash paid for business acquisitions in 2019 related to the acquisition of area franchise rights for The UPS Store, as well as immaterial acquisitions in our International Small Package and healthcare logistics business units. Other investing activities are impacted by changes in our non-current investments, changes in purchase contract deposits for buildings and various other items.

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RESULTS OF OPERATIONS

Cash Flows From Financing Activities

Our primary sources (uses) of cash from financing activities were as follows (amounts in millions, except per share data):


	Nine Months Ended September 30,
	2020			2019
Net cash used in financing activities	$	(2,556)		$	(1,854)
Share Repurchases:
Cash expended for shares repurchased	$	(224)		$	(751)
Number of shares repurchased	(2.1)			(7.0)
Shares outstanding at period end	864			858
Percent increase (decrease) in shares outstanding	0.8		%	0.0		%
Dividends:
Dividends declared per share	$	3.03		$	2.88
Cash expended for dividend payments	$	(2,528)		$	(2,397)
Borrowings:
Net borrowings (repayments) of debt principal	$	333		$	1,291
Other Financing Activities:
Cash received for common stock issuances	$	214		$	161
Other financing activities	$	(351)		$	(158)
Capitalization:
Total debt outstanding at period end	$	25,718		$	23,901
Total shareowners’ equity at period end	5,606			5,574
Total capitalization	$	31,324		$	29,475
Debt to Total Capitalization %	82.1		%	81.1		%

We repurchased a total of 2.1 million shares of class A and class B common stock for $217 million year to date and 7.0 million shares for $753 million in the prior year-to-date period ($224 and $751 million in repurchases for 2020 and 2019, respectively, are reported on the statement of cash flows due to timing of settlements). All of the current year-to-date share repurchases occurred in the three months ended March 31, 2020. As previously disclosed, we have suspended share repurchases under our stock repurchase program. For additional information on our share repurchase activities, see note 12 to the unaudited, consolidated financial statements included in this report.

We increased our quarterly cash dividend payment to $1.01 per share in 2020, compared to $0.96 in 2019. We expect to continue paying regular cash dividends. The declaration of dividends is subject to the discretion of the Board and will depend on various factors, including our net income, financial condition, cash requirements, future prospects and other relevant factors.

Issuances of debt year to date consisted primarily of fixed-rate senior notes of varying maturities totaling $3.5 billion, as well as borrowings under our commercial paper program. These issuances more than satisfy our debt repayment obligations for 2020. Repayments of debt for the year-to-date period included senior notes totaling $990 million, commercial paper and scheduled principal payments on our finance lease obligations. Year-to-date issuances of debt in 2019 consisted primarily of fixed-rate senior notes totaling $3.0 billion. Repayments included fixed-rate senior notes totaling $1.0 billion, commercial paper and scheduled principal payments on our finance lease obligations. We consider the overall fixed and floating interest rate mix of our portfolio and the related overall cost of borrowing when planning for future issuances and non-scheduled repayments of debt.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

The amount of commercial paper outstanding fluctuates throughout the year based on daily liquidity needs. The following is a summary of our commercial paper program (in millions):


	Functional currency outstanding balance at quarter-end		Outstanding balance at quarter-end ($)		Average balance outstanding		Average balance outstanding ($)		Average interest rate
2020
USD	$	935	$	935	$	1,791	$	1,791	0.82	%
EUR	€	228	$	267	€	509	$	572	(0.40)	%

Total			$	1,202

Cash flows for other financing activities were impacted by several factors. Net cash inflows from the premium

payments and settlements of capped call options for the purchase of UPS class B shares were $0 and $21 million year to date in 2020 and 2019, respectively. Cash outflows related to the repurchase of shares to satisfy tax withholding obligations on vested employee stock awards were $339 and $177 million year to date in 2020 and 2019, respectively. This increase was driven by changes in the vesting schedule for certain of our awards.

Sources of Credit

See note 9 to the unaudited, consolidated financial statements for a discussion of our available credit and the financial covenants that we are subject to as part of our credit agreements.

Contractual Commitments

There have been no material changes to the contractual commitments described in Part II, Item 7 in our Annual Report on Form 10-K for the year ended December 31, 2019, except as described below.

We have contractual obligations and commitments for the purchase of aircraft, vehicles, technology equipment and building and leasehold improvements. In the first quarter of 2020 we announced our plan to defer capital expenditures for certain facilities and revenue equipment to future years. In the third quarter, we renegotiated the timing of delivery of certain vehicles and aircraft. Additionally, we have suspended certain facility projects and deferred others to future years. The following table summarizes the expected cash outflows to satisfy our total purchase commitments, inclusive of these changes, as of September 30, 2020 (in millions):


Commitment Type	2020		2021		2022		2023		2024		After 2024		Total
Purchase Commitments	$	1,490	$	2,595	$	940	$	307	$	150	$	3	$	5,485
Total	$	1,490	$	2,595	$	940	$	307	$	150	$	3	$	5,485

Guarantees and Other Off-Balance Sheet Arrangements

Except as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019, we do not have guarantees or other off-balance sheet financing arrangements, including variable interest entities, which we believe could have a material impact on our financial condition or liquidity.

Legal Proceedings and Contingencies

See note 7 and note 11 to the unaudited, consolidated financial statements for a discussion of judicial proceedings and other matters arising from the conduct of our business activities, and note 16 for a discussion of income tax related matters.

Collective Bargaining Agreements

See note 7 to the unaudited, consolidated financial statements for a discussion of the status of our collective bargaining agreements.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Multiemployer Benefit Plans

See note 7 to the unaudited, consolidated financial statements for a discussion of our participation in multiemployer benefit plans.

Recent Accounting Pronouncements

Adoption of New Accounting Standards

See note 2 to the unaudited, consolidated financial statements for a discussion of recently adopted accounting standards.

Accounting Standards Issued But Not Yet Effective

See note 2 to the unaudited, consolidated financial statements for a discussion of accounting standards issued, but not yet effective.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Rate Adjustments

On July 23, 2020, we announced an increase to peak surcharges applied to shipments from China Mainland and Hong Kong Special Administrative Region to the United States. This change became effective July 26, 2020.

On August 7, 2020, we announced a general update to peak surcharge information. The effective dates for the various peak surcharges range from April 12, 2020 to November 15, 2020.

On August 20, 2020, we announced a temporary peak surcharge increase on certain international shipments, effective August 30, 2020.

On September 2, 2020, we announced a $0.24 rate increase for all UPS SurePost services, effective October 18, 2020.

On September 25, 2020, we announced a decrease in the amount of peak surcharges applied to certain international shipments. These changes became effective October 4, 2020.

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Item 3.Quantitative and Qualitative Disclosures About Market Risk

We are exposed to market risk from changes in certain commodity prices, foreign currency exchange rates, interest rates and equity prices. All of these market risks arise in the normal course of business, as we do not engage in speculative trading activities. In order to manage the risk arising from these exposures, we utilize a variety of commodity, foreign exchange and interest rate forward contracts, options and swaps. A discussion of our accounting policies for derivative instruments and further disclosures are provided in note 15 to the unaudited, consolidated financial statements.

The total net fair value asset (liability) of our derivative financial instruments is summarized in the following table (in millions):


	September 30, 2020		December 31, 2019
Currency Derivatives	$	241	$	374

Interest Rate Derivatives	33		21

	$	274	$	395

As of September 30, 2020 and December 31, 2019, we had no outstanding commodity hedge positions.

Our market risks, hedging strategies and financial instrument positions at September 30, 2020 have not materially changed from those disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019. In 2020, we entered into several foreign exchange forward contracts on the Euro, British Pound Sterling, Canadian Dollar and Hong Kong Dollar, and had forward contracts expire. The remaining fair value changes between December 31, 2019 and September 30, 2020 in the preceding table are primarily due to interest rate and foreign currency exchange rate fluctuations between those dates.

The foreign exchange forward contracts, swaps and options previously discussed contain an element of risk that the counterparties may be unable to meet the terms of the agreements; however, we minimize such risk exposures for these instruments by limiting the counterparties to banks and financial institutions that meet established credit guidelines and by monitoring counterparty credit risk to prevent concentrations of credit risk with any single counterparty.

We have agreements with all of our active counterparties (covering the majority of our derivative positions) containing early termination rights and/or zero threshold bilateral collateral provisions whereby cash is required based on the net fair value of derivatives associated with those counterparties. Events such as a credit rating downgrade (depending on the ultimate rating level) could also allow us to take additional protective measures such as the early termination of trades. Under these agreements, we held cash collateral of $319 million and were not required to post any cash collateral with our counterparties as of September 30, 2020.

We have not historically incurred, and do not expect to incur in the future, any losses as a result of counterparty default.

The information concerning market risk in Item 7A under the caption “Quantitative and Qualitative Disclosures about Market Risk” of our Annual Report on Form 10-K for the year ended December 31, 2019 is hereby incorporated by reference.

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Item 4.Controls and Procedures

Evaluation of Disclosure Controls and Procedures

As of the end of the period covered by this report, management, including our Principal Executive Officer and Principal Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act). Based upon, and as of the date of, the evaluation, our Principal Executive Officer and Principal Financial Officer concluded that the disclosure controls and procedures were effective to ensure that information required to be disclosed in reports we file or submit under the Exchange Act is (1) recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms; and (2) accumulated and communicated to our management, including the Principal Executive Officer and Principal Financial Officer, as appropriate to allow their timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting during the quarter ended September 30, 2020 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. We have not experienced any material impact to our internal controls over financial reporting despite the fact that more of our employees are working remotely during the COVID-19 pandemic. We have enhanced our oversight and monitoring during the close and reporting process and we are continually monitoring and assessing the effects of the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness.

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PART II. OTHER INFORMATION

Item 1.Legal Proceedings

For a discussion of material legal proceedings affecting the Company, see note 11 to the unaudited, consolidated financial statements included in this report.

Item 1A.Risk Factors

The occurrence of any of the significant risk factors described in Part 1, Item 1A in our Annual Report on Form 10-K for the year ended December 31, 2019 and in Part II, Item 1A in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 could materially affect us, including impacting our business, financial condition, results of operations, stock price or credit rating, as well as our reputation. These risks are not the only ones we face. We could also be materially adversely affected by other events, factors or uncertainties that are unknown to us, or that we do not currently consider to be significant.

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Item 2.Unregistered Sales of Equity Securities and Use of Proceeds

In May 2016, the Board of Directors approved a share repurchase authorization of $8.0 billion for shares of class A and class B common stock. In the first quarter, we repurchased approximately $217 million of shares.

On April 28, 2020 we announced our intention to suspend share repurchases under our stock repurchase program. There were no repurchases of class A or class B common stock during the second or third quarters of 2020. As of September 30, 2020, we had $2.1 billion of this share repurchase authorization available.

For additional information on our share repurchase activities, see note 12 to the unaudited, consolidated financial statements included in this report.

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Item 6.Exhibits



3.1	—	Restated Certificate of Incorporation of United Parcel Service, Inc. (incorporated by reference to Exhibit 3.3 to Form 8-K filed on May 12, 2010).

3.2	—	Amended and Restated Bylaws of United Parcel Service, Inc. as of February 14, 2013 (incorporated by reference to Exhibit 3.1 to Form 8-K, filed on February 19, 2013).

31.1	—	Certification of the Principal Executive Officer Pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2	—	Certification of the Principal Financial Officer Pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1	—	Certification of the Principal Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2	—	Certification of the Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101	—	The following unaudited financial information from this Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 is formatted in Inline XBRL (Inline Extensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Statements of Consolidated Income, (iii) the Statements of Consolidated Comprehensive Income (Loss), (iv) the Statements of Consolidated Cash Flows, and (v) the Notes to the Consolidated Financial Statements.

104	—	Cover Page Interactive Data File - The cover page from this Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 is formatted in Inline XBRL (included as Exhibit 101).

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

UNITED PARCEL SERVICE, INC.
(Registrant)

Date:

November 2, 2020

By:

/S/ BRIAN O. NEWMAN

Brian O. Newman

Senior Vice President, Chief Financial Officer and Treasurer

(Principal Financial Officer)